{
  "docId": "019dd923-5eff-723e-9be6-49b04ad1e153",
  "docSlug": "7dc102214df3c5f4",
  "documentTitle": "2023 Global Report",
  "authorId": "Amadeus",
  "authorName": "Amadeus",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.294,
  "pageNumber": 62,
  "pageCount": 223,
  "prevPage": 61,
  "nextPage": 63,
  "slideType": "client_example",
  "function": "illustrate_case",
  "density": "overcrowded",
  "nDataPoints": 0,
  "notes": "Includes a direct quote from the Chief Commercial Officer of Saudia.",
  "elementsJson": [
    "headline_text",
    "paragraph",
    "photo",
    "quote_block",
    "callout_box"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5eff-723e-9be6-49b04ad1e153/62",
  "deckHref": "/decks/019dd923-5eff-723e-9be6-49b04ad1e153",
  "deckJsonHref": "/decks/019dd923-5eff-723e-9be6-49b04ad1e153.json",
  "deckAnchorHref": "/decks/019dd923-5eff-723e-9be6-49b04ad1e153#slide-62",
  "components": [
    {
      "bbox": null,
      "kind": "callout",
      "text": "With Amadeus Nevio, the way airlines collaborate with their business partners is transformed.",
      "attrs": null,
      "subkind": null,
      "toolName": "Visual emphasis",
      "toolSlug": "visual-emphasis",
      "confidence": null,
      "componentId": "019dd952-7daa-7426-9e36-d850849d5d3c",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.25,
        "w": 0.382,
        "x": 0.098,
        "y": 0.276
      },
      "kind": "image",
      "text": null,
      "attrs": null,
      "subkind": "photo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "45d76702-67ab-452c-939b-3c136fbadec8",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.14,
        "w": 0.4,
        "x": 0.507,
        "y": 0.382
      },
      "kind": "paragraph",
      "text": "With Amadeus Nevio, the way airlines collaborate with their business partners is transformed. The technology removes the limitations of current standards, enabling airlines to integrate and service any type of content, from any partner. Full-service carriers can connect with low-cost carriers, rail or bus services and accommodation providers and build packages that include tours, activities and events. These capabilities, enabled by the Amadeus Creation Platform, empower airlines to launch new products in weeks or even days.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "2487dafc-f3aa-4e85-b93c-628932923282",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.04,
        "w": 0.4,
        "x": 0.507,
        "y": 0.538
      },
      "kind": "paragraph",
      "text": "An increasing number of airlines are choosing to grow retailing capabilities across their ecosystem with Amadeus, including through the NDC channel.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "7236e644-6eda-4225-bfa7-8d62c840702a",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.08,
        "w": 0.4,
        "x": 0.507,
        "y": 0.224
      },
      "kind": "paragraph",
      "text": "As the move to modern retailing gathers pace, airlines are now beginning to unleash their creativity and impress travelers with hyper-personalized and seamless experiences. This involves redefining every touchpoint, every interaction and every operational process. A deep transformation is underway.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "ad5673fc-414c-431f-b7c0-78266617243d",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.04,
        "w": 0.4,
        "x": 0.507,
        "y": 0.322
      },
      "kind": "paragraph",
      "text": "In October 2023 we launched Amadeus Nevio so airlines could truly differentiate themselves while streamlining their business and improving operational performance.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "aec11eac-2259-4e6a-86ab-7191372105c6",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.2,
        "w": 0.382,
        "x": 0.098,
        "y": 0.574
      },
      "kind": "quote",
      "text": "We want to refocus every aspect of our business around the guest, which is in line with Saudi Arabia’s Vision 2030. From the offers we make to the schedules we operate and the level of flexible and personalized service we provide across all our touchpoints, we want every aspect of the Saudia experience to delight our guests. Amadeus Nevio will give us new levels of flexibility and the ability to achieve this throughout our entire operation.",
      "attrs": null,
      "subkind": "testimonial",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "401eca3d-7123-4d55-932d-9ff1ba8b3154",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": null,
      "kind": "quote",
      "text": "We want to refocus every aspect of our business around the guest, which is in line with Saudi Arabia’s Vision 2030. From the offers we make to the schedules we operate and the level of flexible and personalized service we provide across all our touchpoints, we want every aspect of the Saudia experience to delight our guests. Amadeus Nevio will give us new levels of flexibility and the ability to achieve this throughout our entire operation. — Arved von zur Muehlen, Chief Commercial Officer, Saudia",
      "attrs": null,
      "subkind": null,
      "toolName": "Authority citation",
      "toolSlug": "authority-citation",
      "confidence": null,
      "componentId": "019dd952-7daa-7426-9e36-de6ac64fc89f",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.048,
        "w": 0.33,
        "x": 0.507,
        "y": 0.136
      },
      "kind": "title",
      "text": "Making modern retailing a reality, end-to-end",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "f010b257-22a3-41f1-8449-bd85f1ded964",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.02,
        "w": 0.382,
        "x": 0.098,
        "y": 0.148
      },
      "kind": "title",
      "text": "Enabling exceptional guest experiences for Saudia",
      "attrs": null,
      "subkind": "subtitle",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "73c5565a-6eb7-447b-a9e9-9b6f5e1c0366",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [
    {
      "name": "Action Titles",
      "slug": "action-titles",
      "agent": "Architect",
      "layer": "slide",
      "matchId": "019dd95a-1a8c-7709-b5e5-bbef1e1ea561",
      "evidence": "'Making modern retailing a reality, end-to-end' with Nevio.",
      "confidence": 70
    }
  ],
  "frameworks": [],
  "arcBeats": [
    {
      "to": 102,
      "from": 26,
      "beatId": "019dd95a-07a7-7579-bd62-dc6aa7b2dfaa",
      "arcName": "The Consultant's Gambit",
      "arcSlug": "consultants-gambit",
      "beatName": "Solution & Approach",
      "beatSlug": "consultants-gambit-solution-approach",
      "evidence": "Profile, business areas, technology, innovation ecosystem.",
      "position": 3,
      "confidence": 55,
      "parentBeatName": "Turn",
      "parentBeatSlug": "turn"
    },
    {
      "to": 184,
      "from": 17,
      "beatId": "019dd95a-07a7-7579-bd62-edba7c784e3c",
      "arcName": "The Triple Take",
      "arcSlug": "triple-take",
      "beatName": "The Implications (So What)",
      "beatSlug": "triple-take-the-implications-so-what",
      "evidence": "Trends, business response, ESG and governance commentary.",
      "position": 2,
      "confidence": 45,
      "parentBeatName": "Reflection",
      "parentBeatSlug": "reflection"
    }
  ],
  "loops": [
    {
      "to": 74,
      "from": 60,
      "name": "Before After",
      "slug": "21-before-after",
      "bestFor": "Product demos, process improvements, ROI justification",
      "matchId": "019dd95a-08f8-7619-ac2b-e95e8b8c047c",
      "evidence": "Old retailing -> Nevio/NDC/dynamic-pricing -> 40% query reduction, +64 NPS.",
      "position": 6,
      "objective": "Show modern retailing transformation in Air IT",
      "structure": "The Old Way (Pain) -> The Moment of Change -> The New Way (Glory) -> The Measurable Delta",
      "confidence": 70,
      "description": "Show the dramatic contrast between the old way and the new way through side-by-side comparison"
    }
  ],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}