{ "docId": "019dd923-5eff-723e-9be5-a4de7fe6d36a", "docSlug": "37dc26260ad34276", "documentTitle": "2025 Investor Day", "authorId": "Twilio", "authorName": "Twilio", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "landscape", "aspectRatio": 1.777, "pageNumber": 152, "pageCount": 163, "prevPage": 151, "nextPage": 153, "slideType": "appendix_disclosure", "function": "summarize", "density": "overcrowded", "nDataPoints": 0, "notes": "Standard financial disclosure slide defining non-GAAP metrics like organic revenue, free cash flow, and adjusted operating expenses.", "elementsJson": [ "headline_text", "paragraph" ], "metadataConfidence": 1, "imagePath": null, "slideHref": "/slides/019dd923-5eff-723e-9be5-a4de7fe6d36a/152", "deckHref": "/decks/019dd923-5eff-723e-9be5-a4de7fe6d36a", "deckJsonHref": "/decks/019dd923-5eff-723e-9be5-a4de7fe6d36a.json", "deckAnchorHref": "/decks/019dd923-5eff-723e-9be5-a4de7fe6d36a#slide-152", "components": [ { "bbox": { "h": 0.035, "w": 0.904, "x": 0.048, "y": 0.803 }, "kind": "paragraph", "text": "Free Cash Flow and Free Cash Flow Margin. For the periods presented, we define free cash flow and free cash flow margin as net cash provided by (used in) operating activities and operating cash flow margin, respectively, excluding capitalized software development costs and purchases of long-lived and intangible assets.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "1abdcbd4-98f0-41a4-b795-55f36c739664", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.165, "w": 0.904, "x": 0.048, "y": 0.483 }, "kind": "paragraph", "text": "Organic Revenue. For the periods presented, we define organic revenue as GAAP revenue, excluding (i) revenue from each acquired business and revenue from application-to-person (\"A2P\") 10DLC fees imposed by major U.S. carriers on our core messaging business, in each case until the beginning of the first full quarter following the one-year anniversary of the closing date of such acquisition or the initial date such fees were charged and (ii) revenue from each divested business beginning in the quarter of the closing date of such divestiture; provided that (a) if an acquisition closes or such fees are initially charged on the first day of a quarter, such revenue will be included in organic revenue beginning on the one-year anniversary of the closing date of such acquisition or the initial date such fees were charged and (b) if a divestiture closes on the last day of a quarter, such revenue will be included in organic revenue for that quarter. A2P 10DLC fees are fees imposed by U.S. mobile carriers for A2P SMS messages delivered to its subscribers, and we pass these fees to our messaging customers at cost.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "6d7b9d1f-8c5e-4382-8cad-3c2a5f7ba2d1", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.125, "w": 0.904, "x": 0.048, "y": 0.663 }, "kind": "paragraph", "text": "Organic Revenue Growth. For the periods presented, we calculate organic revenue growth by dividing (i) organic revenue for the period presented less organic revenue in the comparative period by (ii) organic revenue in the comparative period. If revenue from certain acquisitions, divestitures and A2P 10DLC fees is included or excluded in organic revenue in the period presented, then revenue from the same acquisitions, divestitures and A2P 10DLC fees is included or excluded in organic revenue in the comparative period for purposes of the denominator in the organic revenue growth calculation. As a result, the denominator used in this calculation will not always equal the organic revenue reported for the comparative period. Organic revenue growth by product is calculated using the same methodology, but using (and excluding, as applicable) only revenue attributable to such product.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "7f861bb1-f2b7-4a74-8fef-87f4ae507f48", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.075, "w": 0.904, "x": 0.048, "y": 0.243 }, "kind": "paragraph", "text": "Non-GAAP Operating Expenses. For the periods presented, we define non-GAAP operating expenses (including categories of operating expenses) as GAAP operating expenses (and categories of operating expenses) adjusted to exclude, as applicable, stock-based compensation, amortization of acquired intangibles, loss on divestiture, acquisition and divestiture related expenses, payroll taxes related to stock-based compensation, charitable contributions, restructuring costs, and impairment of long-lived assets.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "818085c3-7588-4cf5-a5d6-316f22c6ade0", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.075, "w": 0.904, "x": 0.048, "y": 0.333 }, "kind": "paragraph", "text": "Non-GAAP Income (Loss) from Operations and Non-GAAP Operating Margin. For the periods presented, we define non-GAAP income (loss) from operations and non-GAAP operating margin as GAAP loss from operations and GAAP operating margin, respectively, adjusted to exclude, as applicable, stock-based compensation, amortization of acquired intangibles, loss on divestiture, acquisition and divestiture related expenses, payroll taxes related to stock-based compensation, charitable contributions, restructuring costs, and impairment of long-lived assets.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "bc205eec-8b6a-4851-bbd7-410a0eb49339", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.045, "w": 0.904, "x": 0.048, "y": 0.178 }, "kind": "paragraph", "text": "Messaging Non-GAAP Gross Margin. For the periods presented, we define messaging non-GAAP gross margin as non-GAAP gross margin adjusted to exclude non-GAAP gross margin related to non-messaging products and certain costs that are not allocated at the product level.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "bdc46ab2-8caa-47b8-bab7-7d23afbc4412", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.045, "w": 0.904, "x": 0.048, "y": 0.423 }, "kind": "paragraph", "text": "Non-GAAP Income from Operations Growth. For the periods presented, we calculate non-GAAP income from operations growth by dividing (i) non-GAAP income from operations for the period presented less non-GAAP income from operations in the comparative period by (ii) non-GAAP income from operations in the comparative period.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "d9044fb4-5df4-4718-83a1-fe12d5bd9fee", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.045, "w": 0.45, "x": 0.048, "y": 0.068 }, "kind": "title", "text": "Non-GAAP Financial Measures", "attrs": null, "subkind": "headline", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "0c227e77-e445-45f2-8bdb-9bce655cf419", "frameworkName": null, "frameworkSlug": null } ], "metrics": [], "tools": [], "frameworks": [], "arcBeats": [], "loops": [], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }