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  "documentTitle": "2026 Q1 Investor Presentation",
  "authorId": "ServiceNow-IR",
  "authorName": "ServiceNow",
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  "function": "analyze_data",
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  "nDataPoints": 15,
  "notes": "The chart illustrates a stable distribution of ACV contribution across three primary workflow categories over the trailing twelve-month periods.",
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  "metadataConfidence": 1,
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  "slideHref": "/slides/019dd923-5eff-723e-9be5-4aa29ac6bc03/17",
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      "kind": "chart",
      "text": "Stacked bar chart showing percentage contribution by workflow category",
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      "kind": "disclaimer",
      "text": "(1) Historical presentations disclosed net new ACV contribution across products and are not comparable to net new ACV contribution across workflows and products disclosed herein. Note: Technology Workflows include IT Service Management, IT Operations Management, Asset Management, Security Operations, Risk Management, Strategic Portfolio Management, Operational Technology Management, and others. CRM and Industry & Core Business Workflows include Customer Service Management, Field Service Management, HR Service Delivery, Workplace Service Delivery, Legal and Contract Operations, Source-to-Pay Operations, Moveworks and others. Creator Workflows & Others include App Engine, Workflow Data Fabric, Platform Privacy & Security, and others.",
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        "w": 0.75,
        "x": 0.13,
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      },
      "kind": "legend",
      "text": "Technology Workflows; CRM and Industry & Core Business Workflows; Creator Workflows & Other",
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      "kind": "metric",
      "text": "Net New ACV Contribution: 49%",
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      "kind": "title",
      "text": "Trailing Twelve Month Net New ACV Contribution Across Workflows and Products(1)",
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