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  "docSlug": "3179a4a2c2fd8014",
  "documentTitle": "2025 Q4 Investor Presentation",
  "authorId": "ServiceNow-IR",
  "authorName": "ServiceNow",
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  "sourceTypeLabel": "Strategy consulting",
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  "pageNumber": 18,
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  "nextPage": 19,
  "slideType": "kpi_dashboard",
  "function": "analyze_data",
  "density": "balanced",
  "nDataPoints": 15,
  "notes": "The chart tracks the composition of Net New ACV across three distinct workflow segments over time.",
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  "metadataConfidence": 1,
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  "deckAnchorHref": "/decks/019dd923-5eff-723e-9be5-4546deeb70f3#slide-18",
  "components": [
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        "w": 0.84,
        "x": 0.08,
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      },
      "kind": "chart",
      "text": "Stacked bar chart showing percentage contribution of Technology Workflows, CRM and Industry & Core Business Workflows, and Creator Workflows & Others across 5 quarters.",
      "attrs": null,
      "subkind": "bar-stacked-100pct",
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      "kind": "disclaimer",
      "text": "(1) Historical presentations disclosed net new ACV contribution across products and are not comparable to net new ACV contribution across workflows and products disclosed herein. Note: Technology Workflows include IT Service Management, IT Operations Management, Asset Management, Security Operations, Integrated Risk Management, Strategic Portfolio Management, Operational Technology Management, and others. CRM and Industry & Core Business Workflows include Customer Service Management, Field Service Management, HR Service Delivery, Workplace Service Delivery, Legal Service Delivery, Source-to-Pay Operations, and others. Creator Workflows & Others include App Engine, Workflow Data Fabric, Platform Privacy & Security, and others.",
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      "kind": "metric",
      "text": "Net New ACV Contribution",
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      "kind": "title",
      "text": "Net New ACV Contribution Across Workflows and Products(1)",
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      "slug": "horizontal-logic",
      "agent": "Architect",
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      "evidence": "Loop opens MECE breakdown - workflow, geo, headcount, margins, income are coordinate dimensions",
      "confidence": 60
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    {
      "name": "Color Strategy",
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      "evidence": "Three workflow categories color-segmented in stacked bar",
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      "arcName": "The Consultant's Gambit",
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      "evidence": "Q4/FY actuals, RPO, cohort growth, margins, EPS across 17 chart slides",
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