{
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  "docSlug": "3179a4a2c2fd8014",
  "documentTitle": "2025 Q4 Investor Presentation",
  "authorId": "ServiceNow-IR",
  "authorName": "ServiceNow",
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  "sourceTypeLabel": "Strategy consulting",
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  "nextPage": 17,
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  "function": "analyze_data",
  "density": "balanced",
  "nDataPoints": 18,
  "notes": "The chart displays a combination of bar (customer count) and line (average ACV) data.",
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      "kind": "chart",
      "text": "Number of Customers with $5M+ ACV",
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      "text": "Avg ACV of Customers with $5M+ ACV",
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      "kind": "disclaimer",
      "text": "Note: Previously disclosed number of customers with ACV greater than $5 million is restated to allow for comparability. ACV is calculated based on the foreign exchange rate in effect at the time the contract was entered into.",
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      "text": "Number of Customers with $5M+ ACV; Avg ACV of Customers with $5M+ ACV",
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      "text": "Number of Customers with $5M+ ACV: 603",
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      "kind": "title",
      "text": "Expansion of Customer Relationships",
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      "evidence": "603 customers metric and avg ACV trend labelled",
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      "agent": "Designer",
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      "evidence": "Bars (customer count) + line (avg ACV) use distinct encodings",
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      "arcName": "The Consultant's Gambit",
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      "evidence": "Q4/FY actuals, RPO, cohort growth, margins, EPS across 17 chart slides",
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      "evidence": "RPO growth + cohort expansion (295%) + $5M+ ACV count + 98% renewal rate all show retention strength",
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