{
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  "docSlug": "f55cc6425d67c423",
  "documentTitle": "2024 Q4 Investor q4cdn",
  "authorId": "ServiceNow-IR",
  "authorName": "ServiceNow",
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  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
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  "orientation": "landscape",
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  "pageNumber": 15,
  "pageCount": 26,
  "prevPage": 14,
  "nextPage": 16,
  "slideType": "kpi_dashboard",
  "function": "quantify_impact",
  "density": "balanced",
  "nDataPoints": 18,
  "notes": "The chart tracks two metrics: count of high-value customers (bars) and average ACV (line).",
  "elementsJson": [
    "bar_chart_vertical",
    "line_chart"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5eff-723e-9be5-3ae2661da2e2/15",
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      "kind": "chart",
      "text": "Number of Customers with $1M+ ACV",
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      "subkind": "bar-vertical",
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      },
      "kind": "chart",
      "text": "Avg ACV of Customers with $1M+ ACV",
      "attrs": null,
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    {
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      "kind": "metric",
      "text": "Number of Customers with $1M+ ACV: 2,109",
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      "subkind": "primary",
      "toolName": "Quantification",
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      "kind": "source-note",
      "text": "Note: Previously disclosed number of customers with ACV greater than $1 million is restated to allow for comparability. ACV is calculated based on the foreign exchange rate in effect at the time the contract was entered into. Foreign exchange rate fluctuations could cause some variability in the number of customers with ACV greater than $1 million.",
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      "kind": "title",
      "text": "Expansion of Customer Relationships",
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  "metrics": [],
  "tools": [
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      "agent": "Designer",
      "layer": "slide",
      "matchId": "019de980-d318-769f-a6fd-276d24b1b3e9",
      "evidence": "Combo dual-axis bar+line chart for volume and value of $1M+ customers",
      "confidence": 75
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      "beatId": "b71e5b75-4ab8-476d-b1bb-f676b6a65a48",
      "arcName": "The Sequoia Pitch",
      "arcSlug": "sequoia-pitch",
      "beatName": "Financials",
      "beatSlug": "sequoia-pitch-financials",
      "evidence": "The deck provides detailed financial information, including revenue growth and margins",
      "position": 2,
      "confidence": 0.8,
      "parentBeatName": "Evidence",
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  ],
  "loops": [
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      "to": 16,
      "from": 14,
      "name": "Pattern Hunter",
      "slug": "02-pattern-hunter",
      "bestFor": "Time-pressed audiences, building consensus, when data is strong",
      "matchId": "019de980-cea2-77bf-ac63-6427aadf7af9",
      "evidence": "244% cohort growth, rising $1M+ ACV customer count, and 98% renewal rate are three reinforcing customer signals.",
      "position": 4,
      "objective": "Prove customer base health and stickiness",
      "structure": "Evidence A -> Evidence B -> Evidence C -> Pattern/Conclusion",
      "confidence": 65,
      "description": "Group multiple pieces of evidence that together point to a pattern or conclusion"
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