{
  "docId": "019dd923-5eff-723e-9be5-36ab99fc0cba",
  "docSlug": "9ac8f5cb13e23843",
  "documentTitle": "2024 Financial Analyst Day",
  "authorId": "ServiceNow-IR",
  "authorName": "ServiceNow",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.778,
  "pageNumber": 25,
  "pageCount": 161,
  "prevPage": 24,
  "nextPage": 26,
  "slideType": "initiative_list",
  "function": "present_framework",
  "density": "dense",
  "nDataPoints": 0,
  "notes": "The slide uses a timeline-like header with 2024 highlighted, suggesting a current state or roadmap snapshot.",
  "elementsJson": [
    "timeline_visual",
    "icon_grid",
    "other"
  ],
  "metadataConfidence": 0.9,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5eff-723e-9be5-36ab99fc0cba/25",
  "deckHref": "/decks/019dd923-5eff-723e-9be5-36ab99fc0cba",
  "deckJsonHref": "/decks/019dd923-5eff-723e-9be5-36ab99fc0cba.json",
  "deckAnchorHref": "/decks/019dd923-5eff-723e-9be5-36ab99fc0cba#slide-25",
  "components": [
    {
      "bbox": {
        "h": 0.3,
        "w": 0.2,
        "x": 0.51,
        "y": 0.23
      },
      "kind": "list",
      "text": "Customer Service Management, Field Service Management, Industry Solutions, Sales and Order Management",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "6d516877-187b-4097-b794-bf5b6fb62341",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.3,
        "w": 0.2,
        "x": 0.28,
        "y": 0.23
      },
      "kind": "list",
      "text": "HR Service Delivery, Legal Service Delivery, Workplace Service Delivery, Contract Lifecycle Management",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "82b43114-098c-4a52-b9fa-54774f384805",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.45,
        "w": 0.2,
        "x": 0.74,
        "y": 0.23
      },
      "kind": "list",
      "text": "App Engine, Automation Engine, Vault, Accounts Payable, Procurement, Supplier Operations",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "83b9831f-103d-4224-b2d3-16c6fb453fb7",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.6,
        "w": 0.2,
        "x": 0.05,
        "y": 0.23
      },
      "kind": "list",
      "text": "IT Service Management, IT Operations Management, Strategic Portfolio Management, Integrated Risk Management, Security Operations, IT Asset Management, Cloud Observability, Operational Technology, Digital End-User Experience",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "9b8e1968-1a42-4c08-959f-3b4f60ac6810",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": null,
      "kind": "metric",
      "text": "TAM",
      "attrs": null,
      "subkind": "primary",
      "toolName": "Quantification",
      "toolSlug": "quantification",
      "confidence": null,
      "componentId": "019dd952-7db0-766a-8221-cee539e5f39e",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.05,
        "w": 0.2,
        "x": 0.4,
        "y": 0.78
      },
      "kind": "paragraph",
      "text": "SERVICENOW TAM",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "5ffd7c18-2fa9-4acf-8ba5-c4a2b558c9c7",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.05,
        "w": 0.15,
        "x": 0.6,
        "y": 0.145
      },
      "kind": "title",
      "text": "Customer and Industry Workflows",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "21101217-7ae5-473b-9c59-2d6da50bf34e",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.05,
        "w": 0.15,
        "x": 0.37,
        "y": 0.145
      },
      "kind": "title",
      "text": "Employee Workflows",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "ee846e40-ca6d-4cb3-9b8d-14805d5b049b",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.05,
        "w": 0.15,
        "x": 0.83,
        "y": 0.145
      },
      "kind": "title",
      "text": "Creator and FSC Workflows",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "f223d597-9b0f-4533-98ec-f2e0bc7baf3c",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.05,
        "w": 0.15,
        "x": 0.13,
        "y": 0.145
      },
      "kind": "title",
      "text": "Technology Workflows",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "f2472287-9c43-435c-bccc-62745d0b5153",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [],
  "frameworks": [
    {
      "name": "ServiceNow Workflow Taxonomy",
      "slug": null,
      "matchId": "ef02dd4a-d7fa-4ca3-ad0e-a5229ae23e1b",
      "evidence": "Categorization of business functions into specific workflow pillars",
      "confidence": 0.9
    }
  ],
  "arcBeats": [
    {
      "to": 60,
      "from": 11,
      "beatId": "cbe627f9-c16f-4e94-acb8-229f4238a8d4",
      "arcName": "Monroe's Motivated Sequence",
      "arcSlug": "monroes-sequence",
      "beatName": "Satisfaction",
      "beatSlug": "monroes-sequence-satisfaction",
      "evidence": "The presentation showcases ServiceNow's platform innovation, expanding enterprise reach, and go-to-market strategy",
      "position": 2,
      "confidence": 0.8,
      "parentBeatName": "Turn",
      "parentBeatSlug": "turn"
    }
  ],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}