{
  "docId": "019dd923-5efe-75c0-8dff-48e10af8a9a6",
  "docSlug": "27f56e392d468998",
  "documentTitle": "2025 ESG Report",
  "authorId": "Asana",
  "authorName": "Asana",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.776,
  "pageNumber": 25,
  "pageCount": 59,
  "prevPage": 24,
  "nextPage": 26,
  "slideType": "other",
  "function": "establish_context",
  "density": "overcrowded",
  "nDataPoints": 1,
  "notes": "The slide uses a donut chart to highlight 99.9% service availability and a map to show data center locations.",
  "elementsJson": [
    "headline_text",
    "paragraph",
    "donut_chart",
    "map",
    "callout_box"
  ],
  "metadataConfidence": 0.95,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5efe-75c0-8dff-48e10af8a9a6/25",
  "deckHref": "/decks/019dd923-5efe-75c0-8dff-48e10af8a9a6",
  "deckJsonHref": "/decks/019dd923-5efe-75c0-8dff-48e10af8a9a6.json",
  "deckAnchorHref": "/decks/019dd923-5efe-75c0-8dff-48e10af8a9a6#slide-25",
  "components": [
    {
      "bbox": null,
      "kind": "callout",
      "text": "Our customers work all around the world. To do their best work, they need access to fast answers and effective support.",
      "attrs": null,
      "subkind": null,
      "toolName": "Visual emphasis",
      "toolSlug": "visual-emphasis",
      "confidence": null,
      "componentId": "019dd952-5beb-73c8-929b-dc3756590036",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.32,
        "w": 0.21,
        "x": 0.03,
        "y": 0.626
      },
      "kind": "chart",
      "text": "99.9% service availability level",
      "attrs": null,
      "subkind": "donut",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "6b3efaab-016d-4722-9992-28068c08b231",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.35,
        "w": 0.35,
        "x": 0.61,
        "y": 0.25
      },
      "kind": "image",
      "text": "Where our data is stored",
      "attrs": null,
      "subkind": "map",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "3feccf12-2844-421f-909f-7ef8c67d6c30",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.1,
        "w": 0.15,
        "x": 0.79,
        "y": 0.77
      },
      "kind": "list",
      "text": "Disaster recovery sites: Ohio, Dublin, Osaka",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "5ef5e6ce-5378-41e3-b561-c97744aed851",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.1,
        "w": 0.15,
        "x": 0.61,
        "y": 0.77
      },
      "kind": "list",
      "text": "Additional data storage: Frankfurt, Sydney, Tokyo",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "7e0e33fd-5672-46a8-9251-5dc0feae47ca",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.05,
        "w": 0.15,
        "x": 0.61,
        "y": 0.68
      },
      "kind": "list",
      "text": "Primary data centers: Virginia, US",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "7fea361b-ec20-4d28-9d28-b6d18a337da7",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": null,
      "kind": "metric",
      "text": "service availability level: 99.9%",
      "attrs": null,
      "subkind": "primary",
      "toolName": "Quantification",
      "toolSlug": "quantification",
      "confidence": null,
      "componentId": "019dd952-5beb-73c8-929b-e23b60a77883",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.12,
        "w": 0.21,
        "x": 0.49,
        "y": 0.57
      },
      "kind": "paragraph",
      "text": "Our customers work all around the world. To do their best work, they need access to fast answers and effective support. For our enterprise-tier customers, we commit to a 99.9% service availability level, with a status page that makes it easy to review uptime levels and announcements.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "0740d684-445e-4221-ba46-b5e72fe46a7e",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.12,
        "w": 0.21,
        "x": 0.26,
        "y": 0.37
      },
      "kind": "paragraph",
      "text": "Globally, we maintain a network of data centers, hosted by Amazon Web Services (AWS), where our data is stored. By leveraging several sites, we can ensure that in the event of a single AWS data center loss, recovery procedures can bring up nodes in another center.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "09175a19-8eb0-4f92-92e0-49225d417949",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.15,
        "w": 0.21,
        "x": 0.26,
        "y": 0.77
      },
      "kind": "paragraph",
      "text": "Our ability to scale means whether they're a startup or a multinational company, customers can benefit from the streamlining capabilities of Asana. Our Luna2 architecture is highly scalable, which allows users to do complex things very quickly without experiencing a degradation in performance. Further, we use AWS to deploy the Asana platform, which allows us to adapt easily to an increase in demand.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "16481c47-02af-40df-8bd7-3cdda03caf5c",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.12,
        "w": 0.21,
        "x": 0.03,
        "y": 0.29
      },
      "kind": "paragraph",
      "text": "Whether through sound disaster recovery plans or constant innovation for scalability, flexibility, and interoperability, we make sure resiliency is a core component of a reliable, trusted customer experience so organizations can focus on the work that matters most to their businesses.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "53452adb-3f26-4276-920d-91405b9a4d10",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.12,
        "w": 0.21,
        "x": 0.49,
        "y": 0.37
      },
      "kind": "paragraph",
      "text": "We use Amazon's relational database service to replicate our database synchronously, enabling a quick recovery—usually in a matter of seconds—if the database fails. To guard against a regional failure, we securely move regular snapshots of the database to a backup data center.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "7f067264-f11b-4e14-866a-c071ca4b5462",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.15,
        "w": 0.21,
        "x": 0.03,
        "y": 0.45
      },
      "kind": "paragraph",
      "text": "As a reliable cloud-based platform provider, we are committed to helping teams manage their work with the confidence of business continuity for their critical functions entrusted with Asana. We maintain sound proactive prevention and disaster recovery plans and procedures that protect and maintain the integrity of customer data and vital technology infrastructure and systems in the event of a disaster.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "a3e003de-846c-4d74-b36b-dfad1b483b2d",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.15,
        "w": 0.21,
        "x": 0.26,
        "y": 0.57
      },
      "kind": "paragraph",
      "text": "Asana is designed to grow as our customers do, helping reliably orchestrate their work no matter what size their organizations are. This includes ensuring our infrastructure has all the attributes enterprises need to work efficiently. That's why we've built our platform to be scalable, reliable, and available.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "f4323fac-f45a-4e5c-bcd9-d7f2d49485b9",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.06,
        "w": 0.38,
        "x": 0.03,
        "y": 0.11
      },
      "kind": "title",
      "text": "Technological resilience",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "15392418-9f6a-490a-a433-11120738b7ba",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [
    {
      "name": "Credibility Transfer",
      "slug": "credibility-transfer",
      "agent": "Storyteller",
      "layer": "slide",
      "matchId": "6da70c71-32bf-4db1-84d4-bde211b80059",
      "evidence": "As a reliable cloud-based platform provider, we are committed to helping teams manage their work with the confidence of business continuity for their critical functions entrusted with Asana.",
      "confidence": 0.6
    },
    {
      "name": "Pre-attentive Attributes",
      "slug": "pre-attentive-attributes",
      "agent": "Designer",
      "layer": "slide",
      "matchId": "019dd95a-1a8d-714e-b626-3067fce0ad70",
      "evidence": "'99.9%' uptime stat highlighted.",
      "confidence": 75
    }
  ],
  "frameworks": [],
  "arcBeats": [
    {
      "to": 40,
      "from": 10,
      "beatId": "019dd95a-07a7-7579-bd63-7d61f5ebffb7",
      "arcName": "The Golden Circle",
      "arcSlug": "golden-circle",
      "beatName": "How",
      "beatSlug": "golden-circle-how",
      "evidence": "Four pillars in action: People, Product, Planet, Trust & Governance.",
      "position": 2,
      "confidence": 70,
      "parentBeatName": "Turn",
      "parentBeatSlug": "turn"
    }
  ],
  "loops": [
    {
      "to": 28,
      "from": 19,
      "name": "Mece Breakdown",
      "slug": "40-mece-breakdown",
      "bestFor": "Problem structuring, ensuring completeness, strategic analysis",
      "matchId": "019dd95a-08f8-7619-ac2c-b4aae67eb7e5",
      "evidence": "Divider p.19 then 9 distinct Product sub-themes incl. case studies p.20-28.",
      "position": 3,
      "objective": "Decompose Product pillar into innovation, accessibility, AI, workflows, resilience, customer impact, community",
      "structure": "The Whole -> Category A (distinct) -> Category B (distinct) -> Category C (distinct) -> Complete Coverage",
      "confidence": 70,
      "description": "Divide a complex topic into mutually exclusive, collectively exhaustive categories"
    }
  ],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}