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  "documentTitle": "2025 AI Maturity Index 2025",
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  "notes": "Includes a quote from Chris Bedi (ServiceNow) defining the AI spectrum (Analytical, Generative, Agentic).",
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      "text": "About 40% of executives are considering adding agentic AI tools to their tech stack within the next 12 months, but most feel they lack the proper governance guardrails to do so successfully.",
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      "text": "Analytical AI predicts a numerical outcome or recommends a particular action based on specific, single-focused tasks, such as a chatbot. Generative AI generates content in response to natural language prompts, such as generating case resolutions, emails to prospects, or code. Agentic AI creates an orchestration layer across an enterprise that acts autonomously and proactively makes decisions to execute material business activities through end-to-end workflows.",
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      "text": "adoption rate: 33%",
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      "text": "However, only about one third of respondents have reached at least the piloting stage for any agentic AI use case. Those who have started to implement agentic AI are already seeing gains. Top use cases include addressing security risks and monitoring/interacting with internal systems.",
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