{
  "docId": "019dd923-5e88-73ef-bd5e-05a3ec49368b",
  "docSlug": "a2409c33a71346b9",
  "documentTitle": "2025 AI Maturity Index 2025",
  "authorId": "ServiceNow",
  "authorName": "Oxford Economics",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "vendor_thought_leadership",
  "sourceTypeLabel": "Vendor thought leadership",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.778,
  "pageNumber": 15,
  "pageCount": 30,
  "prevPage": 14,
  "nextPage": 16,
  "slideType": "quote_slide",
  "function": "summarize",
  "density": "balanced",
  "nDataPoints": 0,
  "notes": null,
  "elementsJson": [
    "quote_block"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5e88-73ef-bd5e-05a3ec49368b/15",
  "deckHref": "/decks/019dd923-5e88-73ef-bd5e-05a3ec49368b",
  "deckJsonHref": "/decks/019dd923-5e88-73ef-bd5e-05a3ec49368b.json",
  "deckAnchorHref": "/decks/019dd923-5e88-73ef-bd5e-05a3ec49368b#slide-15",
  "components": [
    {
      "bbox": null,
      "kind": "callout",
      "text": "When AI is pervasive across the platform, it can get delivered to all the different workflows and applications without having to individually build it in.",
      "attrs": null,
      "subkind": null,
      "toolName": "Visual emphasis",
      "toolSlug": "visual-emphasis",
      "confidence": null,
      "componentId": "019dd952-5644-756a-a857-cca27e2d6abb",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.05,
        "w": 0.6,
        "x": 0.1,
        "y": 0.77
      },
      "kind": "paragraph",
      "text": "— Amit Zavery, President, Chief Product Officer, and Chief Operating Officer, ServiceNow",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "56f975c3-b4d2-4fd8-807e-16ad1fd81309",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.6,
        "w": 0.8,
        "x": 0.1,
        "y": 0.15
      },
      "kind": "quote",
      "text": "A unified AI platform with one common data model means a unified management platform and interface. With that kind of end-to-end platform, it is amazing the amount of workflows you are able to create—be it technology, creator, finance and supply chain, employee, or customer. It makes it possible to build more and more capabilities, fast. When AI is pervasive across the platform, it can get delivered to all the different workflows and applications without having to individually build it in.",
      "attrs": null,
      "subkind": "pull-quote",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "7e9f62cc-612e-4a28-9dba-a7fb89be53e1",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": null,
      "kind": "quote",
      "text": "A unified AI platform with one common data model means a unified management platform and interface. With that kind of end-to-end platform, it is amazing the amount of workflows you are able to create—be it technology, creator, finance and supply chain, employee, or customer. It makes it possible to build more and more capabilities, fast. When AI is pervasive across the platform, it can get delivered to all the different workflows and applications without having to individually build it in. — Amit Zavery, President, Chief Product Officer, and Chief Operating Officer, ServiceNow",
      "attrs": null,
      "subkind": null,
      "toolName": "Authority citation",
      "toolSlug": "authority-citation",
      "confidence": null,
      "componentId": "019dd952-5644-756a-a857-d345b862b317",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [],
  "frameworks": [],
  "arcBeats": [
    {
      "to": 20,
      "from": 9,
      "beatId": "d8b31a48-bebe-4bce-ba72-f38eee828af0",
      "arcName": "The Consultant's Gambit",
      "arcSlug": "consultants-gambit",
      "beatName": "Solution & Approach",
      "beatSlug": "consultants-gambit-solution-approach",
      "evidence": "The Pacesetter roadmap and best practices sections provide a clear solution and approach",
      "position": 2,
      "confidence": 0.8,
      "parentBeatName": "Turn",
      "parentBeatSlug": "turn"
    }
  ],
  "loops": [
    {
      "to": 20,
      "from": 3,
      "name": "Golden Circle",
      "slug": "11-golden-circle",
      "bestFor": "Visionary leadership, brand positioning, mission statements",
      "matchId": "4f42a406-cb0e-4340-916e-89d4c2f8c6de",
      "evidence": "The document uses a golden circle framework to explain the why, how, and what of AI maturity",
      "position": 0,
      "objective": "Why AI maturity is important and how to achieve it",
      "structure": "The Why (Belief) -> The How (Process) -> The What (Result)",
      "confidence": 0.7,
      "description": "Invert the typical pitch by starting with why you exist, rather than what you do"
    }
  ],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}