{
  "docId": "019dd923-5e88-73ef-bd5e-003b077c2edf",
  "docSlug": "a44f37e972f09b83",
  "documentTitle": "2024 AI Maturity Index 2024",
  "authorId": "ServiceNow",
  "authorName": "ServiceNow",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "vendor_thought_leadership",
  "sourceTypeLabel": "Vendor thought leadership",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.524,
  "pageNumber": 15,
  "pageCount": 26,
  "prevPage": 14,
  "nextPage": 16,
  "slideType": "industry_trends",
  "function": "summarize",
  "density": "dense",
  "nDataPoints": 8,
  "notes": "The slide uses a three-column text layout to provide a narrative summary of industry-specific findings from the Enterprise AI Maturity Index 2024.",
  "elementsJson": [
    "headline_text",
    "paragraph",
    "quote_block"
  ],
  "metadataConfidence": 0.95,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5e88-73ef-bd5e-003b077c2edf/15",
  "deckHref": "/decks/019dd923-5e88-73ef-bd5e-003b077c2edf",
  "deckJsonHref": "/decks/019dd923-5e88-73ef-bd5e-003b077c2edf.json",
  "deckAnchorHref": "/decks/019dd923-5e88-73ef-bd5e-003b077c2edf#slide-15",
  "components": [
    {
      "bbox": null,
      "kind": "callout",
      "text": "In fact, 16% of all nonprofit respondents in our survey met the Pacesetter criteria—which indicates that many in the sector are making promising AI decisions.",
      "attrs": null,
      "subkind": null,
      "toolName": "Visual emphasis",
      "toolSlug": "visual-emphasis",
      "confidence": null,
      "componentId": "019dd952-5644-756a-a85c-a656ba644b58",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.5,
        "w": 0.28,
        "x": 0.36,
        "y": 0.32
      },
      "kind": "paragraph",
      "text": "Nonprofit respondents in our survey report annual revenue or budgets three times smaller than the survey average... Outliers exist in any industry... Perhaps nonprofits are spending less on AI because investments must be carefully planned... This lack of internal technical prowess explains why nonprofits are more than five times more likely to report their AI capabilities as not at all mature...",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "48d4f885-9bbf-4c3b-9060-1137a90b3342",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.5,
        "w": 0.28,
        "x": 0.67,
        "y": 0.32
      },
      "kind": "paragraph",
      "text": "Even those that lead their peers find areas where AI maturity can grow. For MITRE, the additional requirements to do business bring challenges... For other nonprofit organizations, plans for strategic AI initiatives are lagging behind their peers across industries... But these areas for improvement have not held back nonprofit organizations from applying AI in innovative ways. For example, MITRE has found a way to incorporate AI into employee navigation...",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "d7dcb75b-2d60-429c-ac48-ac6a81e90549",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.4,
        "w": 0.28,
        "x": 0.05,
        "y": 0.32
      },
      "kind": "paragraph",
      "text": "Pacesetters show that strong performance across all AI Index components is more likely to yield positive results. Organizations in the nonprofit sector are at a slight disadvantage due to their relatively limited resources. But while nonprofits overall received low marks on the \"spending and investment\" dimension of our AI Index, this does not disqualify them from becoming Pacesetters, as even the most mature AI organizations can improve how they invest AI funds. In fact, 16% of all nonprofit respondents in our survey met the Pacesetter criteria—which indicates that many in the sector are making promising AI decisions.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "f4f91b96-bddb-48e6-b64a-59ba9543b1e2",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": null,
      "kind": "quote",
      "text": "\"We have an organization that would likely embrace AI very deeply, but [stakeholders] haven't caught up with regulations, policies, and practices to take advantage of some of that value,\" says Dr. Sims.",
      "attrs": null,
      "subkind": null,
      "toolName": "Authority citation",
      "toolSlug": "authority-citation",
      "confidence": null,
      "componentId": "019dd952-5644-756a-a85c-a890c621e030",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.1,
        "w": 0.3,
        "x": 0.05,
        "y": 0.2
      },
      "kind": "title",
      "text": "Nonprofit organizations face a unique opportunity",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "7a08b855-1b0f-43cb-9657-330b60216f6c",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [
    {
      "name": "Audience Definition",
      "slug": "audience-definition",
      "agent": "Storyteller",
      "layer": "slide",
      "matchId": "15b93e9e-78fa-4b54-b844-3a975ba801d8",
      "evidence": "paragraph/paragraph: Nonprofit respondents in our survey report annual revenue or budgets three times smaller than the survey average...",
      "confidence": 0.6
    }
  ],
  "frameworks": [],
  "arcBeats": [
    {
      "to": 22,
      "from": 15,
      "beatId": "6f19d796-9d5f-4832-b6b9-0ba1fc22189f",
      "arcName": "The Consultant's Gambit",
      "arcSlug": "consultants-gambit",
      "beatName": "Solution & Approach",
      "beatSlug": "consultants-gambit-solution-approach",
      "evidence": "Recommendations for AI governance, talent strategies, and KPIs",
      "position": 3,
      "confidence": 0.8,
      "parentBeatName": "Turn",
      "parentBeatSlug": "turn"
    }
  ],
  "loops": [
    {
      "to": 21,
      "from": 12,
      "name": "Cost Of Inaction",
      "slug": "27-cost-of-inaction",
      "bestFor": "Urgent budget requests, compliance, risk mitigation",
      "matchId": "6a6a6d6e-a843-4d14-b4a2-d577aa1a701a",
      "evidence": "The deck emphasizes the risks of not investing in AI",
      "position": 0,
      "objective": "Highlight the consequences of not prioritizing AI maturity",
      "structure": "The Status Quo -> The Hidden Costs Accumulating -> The Future State of Inaction -> The Tipping Point",
      "confidence": 0.6,
      "description": "Quantify what happens if the audience does nothing"
    },
    {
      "to": 20,
      "from": 15,
      "name": "Voice Of Customer",
      "slug": "51-voice-of-customer",
      "bestFor": "Product strategy, customer experience, market research",
      "matchId": "16cc3bd8-8755-41f1-b52b-12073d37b4d8",
      "evidence": "The deck mentions the need for AI governance and talent strategies",
      "position": 1,
      "objective": "Show the importance of understanding the needs of various stakeholders",
      "structure": "What Customers Say (Verbatim) -> The Pattern Across Voices -> The Insight -> The Response",
      "confidence": 0.5,
      "description": "Let customer quotes and feedback drive the narrative and validate the insight"
    }
  ],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}