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  "documentTitle": "2023 AI Here and Now Gartner Business Quarterly 3Q23",
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      "text": "Therefore, it’s sensible to include a policy of disclosing the use and monitoring of generative AI technologies to both internal and external stakeholders.",
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      "text": "Don’t input any personally identifiable information.\nDon’t input any sensitive information.\nDon’t input any company IP without checking with the team charged with reviewing use (e.g., the security team).\nDo turn off history if using external tools that enable that choice.\nDo closely monitor outputs, which could contain factual errors and biased or inappropriate statements.",
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      "text": "Whom to disclose to (customers, employees, third parties or all three)\nWhat they need to disclose\nWhat they need to be open about beyond use (e.g., employee monitoring for non-approved use of AI)",
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      "text": "Work with functional, business and senior leadership stakeholders to:\nAlign on who is responsible for mitigating a specific risk\nReview duties (e.g., whose responsibility it is to assess a novel use case or the output of an approved use case)\nUnderstand decision rights (e.g., who should approve new use cases or exceptions), as well as any other related activities, such as assessing risks, monitoring, imposing disciplinary actions or fielding questions",
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      "text": "Common points of contact for policies include:\nLegal\nInformation security\nIT\nThe company AI committee (this might include the CEO, chief legal officer, chief information officer and other business leaders)",
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      "text": "When drafting policies, call out employee obligations in simple, unambiguous language. Consider including a set of “Dos and Don’ts” such as:",
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      "text": "Be clear if there are uses that do not need approval, specify what they are directly in the policy, and provide examples — but also make sure employees know where to take their questions. Communicate which uses do need signoff to the workforce, clearly document the role that can provide approval, and list the relevant contact information.",
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      "text": "Finally, don’t be overly restrictive. Banning use of these applications outright, or applying hard controls (e.g., restricting access to websites), may result in employees simply using them on their personal devices.",
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      "text": "Therefore, it’s sensible to include a policy of disclosing the use and monitoring of generative AI technologies to both internal and external stakeholders. The GC should help companies consider:",
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      "text": "A critical tenet common of proposals in a variety of jurisdictions, including the standard-setting EU, will be that companies should be transparent about their use of AI. And consumers want to know if you use generative AI applications to craft corporate messages, whether the information appears on a public website, social channel or app.4",
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      "text": "Consider defining low risk, acceptable use cases directly in your policy (e.g., producing a high-level summary of secondary research on a non-sensitive topic) to provide more clarity.",
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