{
  "docId": "019dd923-5e88-73ef-bd5d-5a3cbb5df8b8",
  "docSlug": "f341e0a651adb60d",
  "documentTitle": "2025 Executive Perspectives Unlocking Impact from AI",
  "authorId": "BCG",
  "authorName": "BCG",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.778,
  "pageNumber": 1,
  "pageCount": 30,
  "prevPage": null,
  "nextPage": 2,
  "slideType": "section_divider",
  "function": "transition",
  "density": "sparse",
  "nDataPoints": 0,
  "notes": null,
  "elementsJson": [
    "headline_text",
    "other"
  ],
  "metadataConfidence": 1,
  "imagePath": "https://imgproxy.kitesheet.com/Dtqz0xKkgVJn3mn4BF8Xwr6yNRF5T6l5dYC95LYSh74/rs:fit:1200:1200:0/q:82/f:webp/czM6Ly9raXRlc2hlZXQvY29ycHVzL3NsaWRlcy9mMzQxZTBhNjUxYWRiNjBkL3AwMDEuanBn",
  "slideHref": "/slides/019dd923-5e88-73ef-bd5d-5a3cbb5df8b8/1",
  "deckHref": "/decks/019dd923-5e88-73ef-bd5d-5a3cbb5df8b8",
  "deckJsonHref": "/decks/019dd923-5e88-73ef-bd5d-5a3cbb5df8b8.json",
  "deckAnchorHref": "/decks/019dd923-5e88-73ef-bd5d-5a3cbb5df8b8#slide-1",
  "components": [
    {
      "bbox": {
        "h": 0.03,
        "w": 0.1,
        "x": 0.34,
        "y": 0.66
      },
      "kind": "paragraph",
      "text": "September 2025",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "97444ba8-1c23-47f2-9b9a-0fa800a8fa63",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.08,
        "w": 0.45,
        "x": 0.34,
        "y": 0.395
      },
      "kind": "title",
      "text": "Unlocking Impact from Agentic AI in Customer Service",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "5b53a10b-c463-459c-840b-1b867d6049e1",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.2,
        "w": 0.15,
        "x": 0.72,
        "y": 0.05
      },
      "kind": "title",
      "text": "03",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "6189e775-f2ed-47cf-856d-48b208ca7905",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.03,
        "w": 0.25,
        "x": 0.34,
        "y": 0.57
      },
      "kind": "title",
      "text": "Customer Service Excellence",
      "attrs": null,
      "subkind": "subtitle",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "bf90c072-e40f-4c31-b69f-a9a74702362e",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [
    {
      "name": "Section divider",
      "slug": "section-divider",
      "agent": null,
      "layer": "slide",
      "matchId": "d35b2c29-7866-4899-9868-1bb54affee1a",
      "evidence": "The slide serves as a section divider with a title and subtitle.",
      "confidence": 0.9
    }
  ],
  "frameworks": [],
  "arcBeats": [
    {
      "to": 9,
      "from": 1,
      "beatId": "019dd95a-0702-74a3-87e0-f60a2d82aeab",
      "arcName": "The Consultant's Gambit",
      "arcSlug": "consultants-gambit",
      "beatName": "Situation & Context",
      "beatSlug": "consultants-gambit-situation-context",
      "evidence": "Title, exec summary, AI table-stakes, value chain, value pools.",
      "position": 1,
      "confidence": 90,
      "parentBeatName": "Setup",
      "parentBeatSlug": "setup"
    }
  ],
  "loops": [],
  "imagePathAlt": "https://imgproxy.kitesheet.com/CZarq_cQsjsutAS9bg8vxT7ULNZqC0QUkmgLjrFXSEY/rs:fit:1200:1200:0/q:82/f:webp/czM6Ly9raXRlc2hlZXQvY29ycHVzL3NsaWRlcy9mMzQxZTBhNjUxYWRiNjBkL3AwMDEucG5n",
  "thumbSrc": "https://imgproxy.kitesheet.com/GtitSOXsZV4Tbf9oZhtg8up3OZNgyxgT84ssEKJPCxA/rs:fit:480:480:0/q:78/f:webp/czM6Ly9raXRlc2hlZXQvY29ycHVzL3NsaWRlcy9mMzQxZTBhNjUxYWRiNjBkL3AwMDEuanBn",
  "thumbSrcAlt": "https://imgproxy.kitesheet.com/K7xO3bsdWFtODRem_oAJYpIVOf_tPXS5sJmPQUbH_wk/rs:fit:480:480:0/q:78/f:webp/czM6Ly9raXRlc2hlZXQvY29ycHVzL3NsaWRlcy9mMzQxZTBhNjUxYWRiNjBkL3AwMDEucG5n"
}