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      "text": "Develop an AI aspiration aligned with strategic business priorities\nEstablish key objectives and measurable success criteria for tracking AI initiatives\nIdentify key gaps and the largest opportunity areas to strengthen AI tech stack\nBenchmark existing tech stack capabilities and maturity versus peers\nDevelop robust data layer to ensure data quality, reliability, and accessibility\nImplement scalable infrastructure to support advanced AI models\nIdentify and build key technical skills required (e.g., AI programming)\nBuild key GenAI layers including models, platforms, guardrails, and orchestration\nEstablish capabilities to evaluate and measure success across performance, cost, and RAI\nIdentify and drive changes in operating model and ways of working to maximize value\nFurther widen the platform operating model to maximize value from AI tech stack\nImplement capabilities through AI-focused structures (e.g., CoEs for RAI)\nDrive continuous development and change management for new AI solutions/services",
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