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      "text": "For example, demographic shifts can impact consumer behaviour and market demand, while economic shocks can disrupt financial stability and supply chains. Similarly, social trends and workforce dynamics can influence brand reputation and operational efficiency. Time also plays a critical role in strategic planning and regulatory compliance.",
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      "text": "In today's business environment, building resilience is essential for retail success. Retailers face a range of challenges, from rapid technological advancements to environmental issues. This means retail boards need to take proactive steps to manage risk more effectively. Our research presents a 'Retail resilience framework (RRF)'. This framework (Fig. 1) features seven key pillars and is designed to help retail brands better understand risks in order to benchmark their operations for increased resilience. It's important to note that these pillars operate in conjunction with one another and are impacted by external factors such as demographic shifts, time, economic shocks, and workforce dynamics which impact levels of confidence in the ability to manage a particular risk.",
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