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  "documentTitle": "Retail resilience report",
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      "text": "As we look more closely at UK retailers, understanding their state of resilience becomes crucial to benchmark performance. In the following section, we explore the primary risks retailers face using our framework, and the strategies they employ to manage challenges.",
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      "text": "As we look more closely at UK retailers, understanding their state of resilience becomes crucial to benchmark performance.",
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      "text": "Collective global sales from the latest reporting year = £350bn\nAverage founding date = 1950\n87% of companies are currently profitable\n13 out of the 100 companies reported a loss\nOf the 13 reporting a loss, 7 are public and 5 are online-only",
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      "kind": "paragraph",
      "text": "As the industry evolves, lessons learned from past disruptions will be useful in strengthening the sector's future, ensuring that UK retail remains a vibrant and integral part of the economy.",
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      "kind": "paragraph",
      "text": "To help assess the resilience of UK retail, we analysed 100 of the UK's largest retailers. By ownership, 32% were privately owned, 32% publicly owned (PLC), and 36% UK subsidiaries of foreign retailers.",
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      "kind": "paragraph",
      "text": "The sector has shown great resilience from ongoing disruption over the last two decades, overcoming a recession, Brexit challenges, a global pandemic, and is now working through a cost-of-living crisis.",
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      "kind": "paragraph",
      "text": "Furthermore, the rise of ecommerce has led to many structural changes. For example, the role of stores has evolved to embrace a more complex omnichannel customer journey which offers more connected experiences for customers.",
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      "text": "The retail industry forms a vital part to the UK economy (5% GVA). It is highly diverse with the combined annual sales of the UK's top 200 retailers accounting for less than 80% of total retail sales. It created 2.7 million jobs in 2022 and generated sales of around £510 billion in 2023.",
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      "kind": "paragraph",
      "text": "Within Europe, the UK is a leader when it comes to ecommerce with the highest online sales penetration in 2023 at 26.6% (ONS). Digital transformation has been central in achieving this.",
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      "kind": "source-note",
      "text": "ONS https://researchbriefings.files.parliament.uk/documents/SN06186/SN06186.pdf\nSample excludes some international retailers who do not disclose UK specific data (includes some car dealerships).",
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      "kind": "title",
      "text": "Evolution of resilience in UK retail",
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