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  "documentTitle": "2019 ccb investor day ba56d0e8",
  "authorId": "JPMorgan",
  "authorName": "JPMorgan Chase & Co.",
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  "notes": "This is a standard appendix disclosure slide providing technical definitions for metrics used in a previous slide.",
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      "text": "1. Analysis shows difference in percentage of in-footprint, Chase consumer card-only customers, who opened a deposit relationship after 18 months, as of June 2017\n2. Low-spend engagement is defined as annual spend <$5K and spend share of wallet <25% across 12 months prior to June 2017; high-spend engagement is defined as annual spend >$30K and spend share of wallet >75% across 12 months prior to June 2017\n3. Defined as at least one mobile sign-on in June 2017\n4. Defined as enrolled in Credit Journey in or before June 2017\n5. Analysis shows difference in full year average pretax income, Jan. – Dec. 2018, for households that are engaged with 2 or more products across lines of business vs. Card-only, engaged households\n6. Analysis shows difference in NPS, based on Jan. – Dec. 2018 responses, for households that are engaged with 2 or more products across lines of business vs. Card-only, engaged households",
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      "kind": "title",
      "text": "Notes on slide 38 – Engagement improves our ability to deepen relationships across Chase",
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