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      "text": "1. 30+ delinquency rate for total \"in flows\" as of December 2018. Total \"out flows\" at time of transfer\n2. Source: IMF. Includes all loans past due and in foreclosure\n3. Industry defined as Large Servicer Delinquency Index reported by IMF\n4. Driven by mix",
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      "text": "Notes on slide 22 – ...and we continue to de-risk our servicing business, which will protect us in a downturn",
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