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  "documentTitle": "2019 ccb investor day ba56d0e8",
  "authorId": "JPMorgan",
  "authorName": "JPMorgan Chase & Co.",
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  "notes": "The slide contains four numbered points clarifying the data sources and calculation methodologies for mobile user growth, login frequency, active user counts, and QuickDeposit transaction proportions.",
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      "text": "1. Based on 4Q18 peer disclosure for JPM's Consumer & Community Banking, BAC's Consumer Banking, WFC's Community Banking and Citi's North America GCB segments. #1 growth in terms of incremental number of mobile users from 2017 to 2018\n2. Mobile logins per month reflect 90-day logins among 90-day active users divided by three to estimate average monthly logins. Data reflects December 2017 and December 2018. Consumer Banking customers only\n3. Reflects 90-day active users in December 2018 and December 2017. Consumer Banking customers only\n4. Total check deposit transactions through QuickDeposit as a proportion of total check deposit transactions in 2018 and 2017. Includes deposit transactions that combine cash and check. Based on number of transactions, not number of checks. Consumer Banking customers only",
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      "text": "Notes on slide 12 – Our investments in digital platforms and functionality have made it easier for customers to self-serve",
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