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      "text": "1. Chase Home Rewards is a real estate rewards program that matches customers with a real estate agent through the VAST network. Cost savings provided to customers by VAST\n2. Metric reflects percentage of Consumer originations that used Chase MyHome for loan fulfillment\n3. Core Home Lending households include households with an existing Chase mortgage, Chase primary bank households with a competitor mortgage and Chase primary bank households that are potential first-time home buyers\n4. Pull-through improvement calculated for 1Q19 - 3Q19 as pull-through is typically calculated over 120 days\n5. Metric compares performance for refinance loans originated through the Consumer channel that used Chase MyHome for fulfilment vs. paper in 4Q19\n6. YTD November 2018 vs. YTD November 2019 originations\n7. Reflects change from 2Q18 - 2Q19. Retention rates includes recapture of jumbo loans from purchase, refinance, modification, and HELOC",
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      "text": "Notes on slide 25 – We are investing in our capabilities to win with our core households",
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