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      "text": "#1 in U.S. card sales volume and #1 in credit card outstandings; #1 primary bank within Chase footprint; Entered 16 new markets and added over 90 branches since 2018; Largest and fastest growing mobile active customer base; >28mm customer visits, calls and digital logins per day; >60mm payments transactions per day; Launched digital solutions to drive customer engagement; Reduced fraud loss rate in Card by ~50% since 2014; ~10mm customers eligible for \"already approved\" offers; Reduced CCB overhead ratio by ~600bps since 2014; Reduced CCB headcount by ~14K since 2014; Consumer Lending portfolios outperformed; Continue to uplift standards",
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