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      "text": "1. Recapture rate calculated as the percentage of Chase Home Lending customers that paid off a home loan in 2021 and originated an additional loan with Chase through the Consumer channel. Calculation based on Chase internal data and CoreLogic data\n2. Represents change in deposits and investments (D&I) balances from 6 months prior to mortgage origination to 1 month post origination. Population limited to Chase banking customers with at least $150k in D&I balances who originated a mortgage with Chase or a bank competitor offering relationship pricing program between January '20 and November '21. Calculation based on Chase internal data and CoreLogic data\n3. Reflects net change in Chase D&I account balances from 6 months prior to mortgage origination to 1-month post-origination, for all customers who originated a Chase mortgage in 2021",
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