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  "documentTitle": "2022 consumer community banking investor day",
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  "authorName": "JPMorgan Chase & Co.",
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      "text": "~25% of Chase branded cards were opened in branches in 2021; Banker referrals to One Chase partners are up ~20% year-over-year",
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      "text": ">75% of our balances are held by customers who regularly use our branches; Branch satisfaction hit a record high in 2021",
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      "text": "Chase branches open the majority of new-to-Consumer Bank relationships; Branch proximity remains a key reason why customers choose a bank across channels",
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