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      "text": "1. Recapture rate calculated as the percentage of Chase Home Lending customers that payoff a home loan and originate an additional loan with Chase through the Consumer channel. Calculation based on Chase internal data and CoreLogic data\n2. Represents relative lift in proactive call-to-application rates between leads identified by traditional marketing campaigns utilizing older models vs. leads identified by enhanced modeling (with additional data overlays). Both campaigns were in market in 1Q22\n3. Reflects time spent for income, asset, employment, and credit underwriting; excludes collateral review process of appraisals",
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