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      "text": "1. As of May 5, 2023, 30% of MD employees up to two levels down from the Operating Committee had cross-sub-LOB and/or cross-function mobility since 2017",
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      "text": "1. Totals may not sum due to rounding. See note 1 on slide 20\n2. In the first quarter of 2023, the allocations of revenue and expense to CCB associated with a Merchant Services revenue sharing agreement were discontinued and are now retained in Payments in CIB. Prior-period amounts have been revised to conform with this presentation\n3. Ex. Markets. See note 2 on slide 20\n4. Total payment volumes reflect Consumer and Small Business customers’ digital (ACH, BillPay, PayChase, Zelle, RTP, External Transfers, Digital Wires), Non-digital (Non-digital Wires, ATM, Teller, Checks) and credit and debit card payment outflows\n5. Based on firmwide data using regulatory reporting guidelines as prescribed by the Federal Reserve Board",
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      "text": "1. Totals may not sum due to rounding. Deposits are average for the quarter\n2. HQLA-eligible securities includes the Firm’s average eligible HQLA securities and average eligible HQLA securities held by JPMorgan Chase Bank, National Association (\"JPMorgan Chase Bank, N.A.\") that is in excess of its stand-alone 100% minimum LCR requirement and not transferable to non-bank affiliates, and thus excluded from the Firm’s reported HQLA under the LCR rule. Other unencumbered securities includes other end-of-period unencumbered marketable securities, such as equity and debt securities\n3. Net yield on average interest-earning assets excluding Markets. See note 2 on slide 20\n4. All U.S. banks’ loan losses for the Great Financial Crisis calculated as losses for peak loss years (2009-2011). S&P Capital IQ",
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      "text": "1. Anti-money laundering (“AML”)\n2. Know your customer (“KYC”)",
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      "text": "1. See note 3 on slide 20\n2. Peers include Bank of America, Citigroup, Goldman Sachs, Morgan Stanley and Wells Fargo\n3. See note 1 on slide 20",
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      "text": "1. Select highlights, refer to our 2022 ESG report for additional detail\n2. Total Community Center Branches as of April 30, 2023",
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      "text": "Slide 9 – Our strong track record has laid the foundation for our continued success",
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      "text": "Slide 4 – Being complete, global, diversified and at scale enables us to meet clients’ and customers’ needs across the spectrum and through cycles...",
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      "text": "Slide 5 – ...strengthening relationships through multi-LOB partnerships and delivering all of JPMorgan Chase to clients throughout their lifetimes",
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      "text": "Slide 10 – Our fortress balance sheet principles are designed so we can be a pillar of strength in any environment",
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