{ "docId": "019dd923-5e88-73ef-bd59-dddef82be3b0", "docSlug": "b5722f8c12c21bf3", "documentTitle": "The importance of being human in a digital world", "authorId": "Deloitte", "authorName": "Cambridge University Press", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.667, "pageNumber": 62, "pageCount": 224, "prevPage": 61, "nextPage": 63, "slideType": "other", "function": "summarize", "density": "overcrowded", "nDataPoints": 0, "notes": "This appears to be a page from a book or academic journal article by Frank Pasquale.", "elementsJson": [ "paragraph", "footnote" ], "metadataConfidence": 0.9, "imagePath": null, "slideHref": "/slides/019dd923-5e88-73ef-bd59-dddef82be3b0/62", "deckHref": "/decks/019dd923-5e88-73ef-bd59-dddef82be3b0", "deckJsonHref": "/decks/019dd923-5e88-73ef-bd59-dddef82be3b0.json", "deckAnchorHref": "/decks/019dd923-5e88-73ef-bd59-dddef82be3b0#slide-62", "components": [ { "bbox": null, "kind": "callout", "text": "Instead of pathologizing every human quirk, we should say: By the grace of this behaviour, this individual has found it possible to continue.", "attrs": null, "subkind": null, "toolName": "Visual emphasis", "toolSlug": "visual-emphasis", "confidence": null, "componentId": "019dd952-1044-75f9-bd00-647f3ec8bdfb", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.12, "w": 0.76, "x": 0.12, "y": 0.22 }, "kind": "paragraph", "text": "Cusk's invocation of an \"oceanic\" chorus calls to mind Freud's discussion of the \"oceanic feeling\" in Civilization and Its Discontents - or, more precisely, his naturalization of Romain Rolland's metaphysical characterization of a yearned-for \"oceanic feeling\" of bondedness and unity with all humanity. For Freud, such a feeling is an outgrowth of infantile narcissism, an enduring desire for the boundless protection of the good parent. (6)", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "30478271-d9ac-44d7-a034-c314686fc16b", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.07, "w": 0.76, "x": 0.12, "y": 0.86 }, "kind": "paragraph", "text": "And yet there is a clue in the novel of how a Freudian hermeneutic of suspicion may be far more appropriate than a Rollandian hermeneutic of charity when interpreting whatever oceanic feeling may be afforded by bot language. Cusk includes a self-incriminating note in the divorcee's earnest endorsement of the", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "7797d20d-d946-438a-9932-f0445783de90", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.22, "w": 0.76, "x": 0.12, "y": 0.35 }, "kind": "paragraph", "text": "Marking the importance of this oceanic metaphor in both style as well as substance, Cusk's story of the astrologer's letter has a tidal structure. Like an uplifting wave, the letter sweeps us up into reflections on fate and belief. And, like any wave, it eventually crashes down to earth, suddenly undercut by the revelation that insights once appraised as mystical or compassionate are mere fabrications of a bot. Then another rising wave of sentiment appears, wiser and more distant, calling on readers to reflect on whether they have discounted the value of bot language too quickly. The speaker is vulnerable and thoughtful: someone \"depressed in the wake of his divorce,\" who acknowledges that the very idea of a diffuse \"oceanic chorus\" of algorithmically arranged concern is \"maddening\" (3).", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "9e41b793-e2b0-42e0-8fd9-44d5c64c4009", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.28, "w": 0.76, "x": 0.12, "y": 0.58 }, "kind": "paragraph", "text": "Rather than crashing, this subtler, second plea for the value of the algorithmic recedes. Cusk does not leave us rolling our eyes at this junk email. She welcomes a voice in the novel that, in a sincere if misguided way, submits to an algorithmic flow of communication, embracing corporate communication strategy as concern. Cusk refuses to dismiss the idea, or to bluntly depict it as a symptom of some pathological misapprehension of the world. Her patience is reminiscent of Sarah Manguso's (2018) apothegm: \"Instead of pathologizing every human quirk, we should say: By the grace of this behaviour, this individual has found it possible to continue\" (44). Weighed down by depression, savaged by loneliness, a person may well seek scraps of solace wherever they appear. There are even now persons who profess to love robots (Danaher and Macarthur 2017; Levy 2008) or treat them with the respect due to a human. Indeed, a one-time Google engineer recently expressed his belief that a large language model offered such eerily human responses to queries that it might be sentient (Christian 2022; Tangermann 2022).", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "c66190ce-4eb2-4640-81a7-bc8790c8e19c", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.12, "w": 0.76, "x": 0.12, "y": 0.1 }, "kind": "paragraph", "text": "something akin to love, he said, for the female voice that guided him while he was driving his car, so much more devotedly than his wife ever had. There has been a great harvest, he said, of language and information from life, and it may have become the case that the faux-human was growing more substantial and more relational than the original, that there was more tenderness to be had from a machine than from one's fellow man. (3)", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "dffb91b8-5b8b-4616-8fbb-e14d08049431", "frameworkName": null, "frameworkSlug": null }, { "bbox": null, "kind": "quote", "text": "Instead of pathologizing every human quirk, we should say: By the grace of this behaviour, this individual has found it possible to continue (Sarah Manguso, 2018).", "attrs": null, "subkind": null, "toolName": "Authority citation", "toolSlug": "authority-citation", "confidence": null, "componentId": "019dd952-1044-75f9-bd00-6996ede93002", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.03, "w": 0.76, "x": 0.12, "y": 0.92 }, "kind": "source-note", "text": "6 For an account critically engaging with this diagnosis, see William B. Parsons (1998).", "attrs": null, "subkind": null, "toolName": null, "toolSlug": null, "confidence": null, "componentId": "09bf3c97-95be-4c32-b110-73393135a54c", "frameworkName": null, "frameworkSlug": null } ], "metrics": [], "tools": [ { "name": "Emotional Appeal", "slug": "emotional-appeal", "agent": "Storyteller", "layer": "slide", "matchId": "e1fb4b0a-7ddc-4e5e-8ce6-e769eafb0130", "evidence": "The text discusses the emotional labor of AI and its implications.", "confidence": 0.6 } ], "frameworks": [], "arcBeats": [ { "to": 70, "from": 51, "beatId": "35b8d5cd-6b25-42c2-88e8-d5008b76c1b2", "arcName": "The Transformation Tale", "arcSlug": "transformation-tale", "beatName": "Future Vision (Gain)", "beatSlug": "transformation-tale-future-vision-gain", "evidence": "The document discusses the importance of preserving human culture and flourishing in a digital world.", "position": 2, "confidence": 0.8, "parentBeatName": "Turn", "parentBeatSlug": "turn" } ], "loops": [], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }