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  "documentTitle": "Consumers' sustainability sentiment and behavior before, during and after the COVID-19 crisis",
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      "text": "In addition to e-commerce, other digital and contactless services—including curbside pickup, delivery, and drive-through service—are also seeing much higher adoption rates. While some of these habits are seen as a work-around to the crisis, many at-home solutions to regular activities will likely be adopted for the long-term.",
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      "text": "Source: McKinsey & Company COVID-19 Consumer Pulse surveys, conducted globally between June 16 and June 21, 2020",
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