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  "documentTitle": "ey global consumer health survey 23 global findings and highlights v2",
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  "notes": "Data presented as percentages of respondents who believe in-person is better than virtual.",
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      "text": "Q: Please select whether a medical or health care consultation is better virtually (i.e., by phone or video) or in person (i.e., in a doctor or health professional's office or clinic).",
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      "text": "Showing \"In-person is better.\" A four-point scale of virtual is better; in-person is better; no difference; don't know. Consumers (n) = 1,001",
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      "text": "Quality and outcome: 86% Show a physical problem, 78% Personal connection, 74% Overall quality, 68% Resolve an issue. Convenience: 56% Time spent with doctor, 47% Overall convenience. Utility: 31% Overall cost, 27% Wait times.",
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