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  "documentTitle": "ey digital survey shaping the new normal",
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  "authorName": "Deloitte",
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  "notes": "The chart is a donut chart representing survey data on what consumers do with their old phones.",
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      "kind": "callout",
      "text": "In the UK, 34% kept their previous smartphone as a spare, 27% sold it in exchange for money, whereas 23% exchanged for free.",
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      "text": "What happened to your previous mobile phone? KSA + UAE",
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      "text": "Most consumers (38%) keep their old phone as spare to use it in case their new one breaks, or they have some valuable data to protect on the old device. 27% consumers often do not aim for any monetary gain from their old phone – primarily giving it to their family or friends and to a lesser extent recycling it. Re-selling or exchanging for rebates (retailer etc.) is a practice seldom used in KSA+UAE compared to other markets, with only 16% of consumers.",
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      "text": "Weighted base: All respondents aged 18-50 years, who have a phone or smartphone, 2024 (1,789). Note: Segments missing labels: Device manufacturer (Green), Recycling company (Green), Recycling scheme (Blue), Returned to Device manufacturer (Blue), Returned to Employer (Grey). Source: Deloitte Digital Consumer Trends, ME and UK, 2024",
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      "text": "More than a third of consumers (38%) still keep their old smartphone as a spare",
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