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  "notes": "Includes definitions for 'disrupted' vs 'invented' services and methodology context.",
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      "kind": "paragraph",
      "text": "We see two main types of FinTech propositions: \"disrupted\" and \"invented\". A disrupted service is one that has historically been offered by incumbents... An invented service is one that didn't exist before.",
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      "text": "This year for the first time we formally included innovative, technology-enabled services provided by incumbent financial institutions, such as banks, insurers, brokers and wealth managers, in our definition of FinTech.",
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      "text": "Consumers like what they see. Adoption of FinTech services has moved steadily upward, from 16% in 2015, the year our first FinTech Adoption Index was published, to 33% in 2017, to 64% in 2019.",
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      "text": "The FinTech industry has grown up and grown out. No longer made up of only start-ups, FinTech today is a host of seasoned companies that offer a broad array of financial services and operate on a global stage.",
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      "text": "Consumer FinTech adoption trends",
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