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  "notes": "The slide provides qualitative insights supported by quantitative data points regarding SME adoption of FinTech.",
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      "text": "Increasingly, we see technology-driven FinTech platforms as a unifier across an SME’s internal business functions, which also connects them to other vendors and marketplaces for point solutions.",
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      "text": "While 79% of SME adopters express satisfaction with the services provided by traditional banks and insurers, that doesn't mean they're getting everything they need. More than half (57%) of adopters agree that the financial products services available don't meet the needs of their organization. While consumers can often find one provider that offers a wide range of financial services, there is no comparable one-stop-shop provider available to SMEs-no single entity that offers services across all their needs. SMEs view incumbent banks mainly as providers of current accounts, with related services such as deposit-taking and processing transactions. Increasingly, we see technology-driven FinTech platforms as a unifier across an SME's internal business functions, which also connects them to other vendors and marketplaces for point solutions. These platforms will also encourage higher SME FinTech adoption in the future, by increasing SME awareness of other FinTech services, and enabling easier onboarding journeys.",
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      "text": "Adopters are more aware of the costs and benefits of technology. They take a more professional approach to reviewing and updating it. Adopters are more likely to agree that changing the technology in their organization is \"very costly,\" but they understand the importance of regularly renewing it. Nearly all SME adopters (98%) agree that their company regularly reviews technological tools and software to ensure that they are the most suitable options. Adopters are also more cognizant of the financial risks their companies face-another sign of their professionalism and preparedness. Nearly two-thirds of adopters (63%) say their companies haven't planned sufficiently for financial risks and market downturns, compared with just 36% of non-adopters. This exposure represents an opportunity for FinTechs that can develop predictive tools that address specific SME needs-such as software that forecasts cash flow and programs that help firms hedge financial and economic risks.",
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