{ "docId": "019dd923-5e88-73ef-bd58-8e350db6e49c", "docSlug": "52e7b26a4e0b1a1e", "documentTitle": "m and a trends and outlook in the technology services sector", "authorId": "MorganStanley", "authorName": "EY", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "equity_research", "sourceTypeLabel": "Equity research", "presentationDate": null, "orientation": "landscape", "aspectRatio": 1.779, "pageNumber": 31, "pageCount": 35, "prevPage": 30, "nextPage": 32, "slideType": "testimonial", "function": "illustrate_case", "density": "overcrowded", "nDataPoints": 1, "notes": "Slide features quotes from three industry leaders: Hari Gopalakrishnan (BPEA-EQT), Katie Stein (Genpact), and Hiral Chandrana (Mastek).", "elementsJson": [ "headshot", "quote_block" ], "metadataConfidence": 1, "imagePath": null, "slideHref": "/slides/019dd923-5e88-73ef-bd58-8e350db6e49c/31", "deckHref": "/decks/019dd923-5e88-73ef-bd58-8e350db6e49c", "deckJsonHref": "/decks/019dd923-5e88-73ef-bd58-8e350db6e49c.json", "deckAnchorHref": "/decks/019dd923-5e88-73ef-bd58-8e350db6e49c#slide-31", "components": [ { "bbox": { "h": 0.15, "w": 0.08, "x": 0.04, "y": 0.175 }, "kind": "image", "text": "Hari Gopalakrishnan", "attrs": null, "subkind": "headshot", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "b7921b76-c35d-469b-8d5c-b73f67b28b71", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.15, "w": 0.08, "x": 0.04, "y": 0.73 }, "kind": "image", "text": "Hiral Chandrana", "attrs": null, "subkind": "headshot", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "e7deefdd-c64c-4f17-a06d-8876340883c9", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.15, "w": 0.08, "x": 0.04, "y": 0.43 }, "kind": "image", "text": "Katie Stein", "attrs": null, "subkind": "headshot", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "ee76dbe7-0ad8-4c1f-92a2-f865c69e1885", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.05, "w": 0.2, "x": 0.14, "y": 0.24 }, "kind": "paragraph", "text": "Hari Gopalakrishnan, Partner, BPEA-EQT, Co Head of Services, Co Head of India", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "2a167129-2208-4928-bb1e-d6f35dfb54df", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.05, "w": 0.25, "x": 0.14, "y": 0.61 }, "kind": "paragraph", "text": "Katie Stein, Chief Strategy Officer and Global Business Leader, Enterprise Services and Analytics Business, Genpact", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "ef6729ae-b5dc-4e5b-a868-34fb55bd681d", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.03, "w": 0.15, "x": 0.14, "y": 0.88 }, "kind": "paragraph", "text": "Hiral Chandrana, Global CEO, Mastek group", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "f1d217c5-6be4-47d0-8e7c-3c184f230345", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.18, "w": 0.82, "x": 0.14, "y": 0.43 }, "kind": "quote", "text": "The post-COVID landscape has seen a significant shift in enterprise investment towards digitization and business transformation, resulting in a need to accelerate returns and improve adoption of new digital infrastructures. This need is driving M&A activity between IT and BPM firms, with a focus on generating returns and becoming the Business Transformation partner of choice for enterprises. Meanwhile, high-interest rates are slowing deal flow, leading to extended hold periods and updated investment theses. PE firms are turning to operations transformation to drive short-term cost reduction and set themselves up for profitable growth, creating a growing interest in data and process harmonization technologies. In this changing landscape, M&A and PE activity will be driven by companies seeking to fill gaps in their portfolios and deliver hard outcomes without growing operating teams.", "attrs": null, "subkind": "testimonial", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "40164cfe-b020-4040-ac9c-a805839a887f", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.15, "w": 0.82, "x": 0.14, "y": 0.73 }, "kind": "quote", "text": "Global IT services spend is likely to grow in ~8% range next few years. Given macroeconomics, there will be caution rest of calendar 2023 and increased scrutiny on new investments, but customers will continue to repurpose to areas of high impact such as CX and data/analytics to gain market share. Clients are also looking to get more ROI from their cloud & digital investments, so they can drive business value, while balancing with cost optimization initiatives. Enterprises are driving data-driven programs, and large platform leaders such as Oracle, Salesforce, ServiceNow, AWS, Microsoft, Snowflake and SI's continue to differentiate with industry solutions - patient experience & interoperability in Healthcare, or connected devices with IoT in discrete industries, or AI driven competitive intelligence in Retail/Consumer are some examples.", "attrs": null, "subkind": "testimonial", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "60b93a7a-ecc4-4e47-b4d8-55453d669fe9", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.08, "w": 0.82, "x": 0.14, "y": 0.17 }, "kind": "quote", "text": "Across multiple business and technology cycles, the India Tech Services sector has proven incredibly innovative and resilient. If we look beyond near-term concerns, we continue to be excited about the opportunities in Digital Transformation over the next decade and expect to see increasing M&A and private equity investments in this sector.", "attrs": null, "subkind": "testimonial", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "c1ed5acd-6406-4964-8d50-f3a919b080db", "frameworkName": null, "frameworkSlug": null }, { "bbox": null, "kind": "quote", "text": "Across multiple business and technology cycles, the India Tech Services sector has proven incredibly innovative and resilient. If we look beyond near-term concerns, we continue to be excited about the opportunities in Digital Transformation over the next decade and expect to see increasing M&A and private equity investments in this sector. - Hari Gopalakrishnan, Partner, BPEA-EQT", "attrs": null, "subkind": null, "toolName": "Authority citation", "toolSlug": "authority-citation", "confidence": null, "componentId": "019dd952-3409-704d-b4d2-b03e5ce9f304", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.04, "w": 0.18, "x": 0.06, "y": 0.04 }, "kind": "title", "text": "Industry Speaks", "attrs": null, "subkind": "headline", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "d353809a-cc1e-4452-89e4-585a8f24cef4", "frameworkName": null, "frameworkSlug": null } ], "metrics": [], "tools": [], "frameworks": [], "arcBeats": [], "loops": [], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }