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  "documentTitle": "07 investorupdate2018 pc",
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  "notes": "The slide uses a mix of financial, operational, and customer satisfaction metrics to justify digital investment.",
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      "text": "Faster time-to-market through collaboration with fintechs",
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      "text": "Strong momentum with our clients",
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      "text": "Investing in the franchise to sustain market leadership",
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      "kind": "disclaimer",
      "text": "Numbers in CHF and adjusted unless otherwise indicated; refer to slide 20 for details on adjusted numbers and FX rates in this presentation; 1 Clients actively using e- or mobile banking and UBS Access App, i.e. at least one login in the last 30 days per end of 1H18, compared with clients who didn't use these products actively. Personal Banking clients aged 18-59, excl. rental deposits and single-purpose accounts, 2Q18; 2 Survey by Client-based Insights Schweiz, commissioned by UBS, 2017, Personal Banking only; 3 December 2017; 4 TWINT is a leading mobile payment system in Switzerland, supported by a consortium of banks and retailers; 5 1H18 vs. 1H17; 6 August 2018 vs. December 2017",
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      "text": "+24 Net promoter score higher satisfaction",
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      "text": "70% lower attrition for active clients",
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      "text": ">100% Increase in mobile banking payments and TWINT transactions",
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      "text": "+150% Corporate client onboarding supported by video identification",
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