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      "text": "Matt Carmichael: AI experts and developers are sounding alarms about the tech they are building. Is that helpful? Peter Schwartz: There’s a famous book by Herman Khan called “On Thermonuclear War.” It served a very useful function. It got people to think seriously about it, and it was one of the contributors to arms control. It’s one thing to have a pessimistic scenario about a bad business outcome. It’s a very different thing to have a pessimistic scenario about the end of humanity. They’re not really planning scenarios. They’re warnings and play a very different kind of function. Carmichael: How has the work changed over the years? Schwartz: It depends on where you are in the world. More work is knowledge-intensive and people-intensive and relationship-intensive as opposed to physically intensive. Just as 80% of people once worked producing food for everybody, now it’s 2%. Or manufacturing was 65% and that’s now down to 15% or 20%. That’s a huge change, and as a result, the technologies that affect individuals and what they do have been hyper-consequential. Carmichael: How will AI evolve that? Schwartz: If you went to a bank in the 1950s and went to the back room, you would find a room full of women typing bank statements. Because if you wanted your bank account statement, a woman sat at a desk and typed it. When mainframe computers were introduced, all those jobs of those women went away. We don’t miss them for a moment. What happened to the jobs and the women? One, they did other jobs in the banks like bank tellers because the banks grew. They made more money. They became executives in the bank. The other thing is that the economy grew. [Women] got other jobs as the service economy grew. That’s what keeps happening. We’re in one of those moments.",
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      "text": "Peter Schwartz is one of the OG futurists. His resume includes not only the legendary forecasts by Shell International that launched foresight as a business discipline, but also consulting on the 1983 techno-thriller film, “WarGames.” Now at Salesforce, he’s contemplating how artificial intelligence will shape the workforce of the future. He’s (mostly) positive and thinks the biggest changes will be in the reduction of the friction of everyday life, both at work and at home.",
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