{ "docId": "019dd923-5e87-7479-8207-a6490901f542", "docSlug": "004a93dec91c78d5", "documentTitle": "KPMG 2020 CEO Outlook: COVID-19 Special Edition", "authorId": "KPMG", "authorName": "KPMG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "landscape", "aspectRatio": 1.414, "pageNumber": 14, "pageCount": 24, "prevPage": 13, "nextPage": 15, "slideType": "executive_summary", "function": "summarize", "density": "overcrowded", "nDataPoints": 0, "notes": "The slide contains two distinct sections: one on digital transformation/cloud and one on shifting risks, including a specific quote from the CEO of TASNEE.", "elementsJson": [ "paragraph", "quote_block" ], "metadataConfidence": 0.9, "imagePath": null, "slideHref": "/slides/019dd923-5e87-7479-8207-a6490901f542/14", "deckHref": "/decks/019dd923-5e87-7479-8207-a6490901f542", "deckJsonHref": "/decks/019dd923-5e87-7479-8207-a6490901f542.json", "deckAnchorHref": "/decks/019dd923-5e87-7479-8207-a6490901f542#slide-14", "components": [ { "bbox": null, "kind": "callout", "text": "In January, global CEOs ranked talent risk behind 11 other risks to growth. However, since the start of the pandemic, talent risk has risen to be named as the most significant threat to their businesses.", "attrs": null, "subkind": null, "toolName": "Visual emphasis", "toolSlug": "visual-emphasis", "confidence": null, "componentId": "019dd952-28ae-7243-84c1-af3bba386685", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.085, "w": 0.685, "x": 0.223, "y": 0.395 }, "kind": "paragraph", "text": "The challenge for organizations is to focus efforts and investment on the areas that are capable of generating the most long-term value, while avoiding those areas that might just prove to be a short-term reaction to the pandemic. When we asked global CEOs to name the greatest challenge they have faced in accelerating digital transformation, the biggest issue was ‘lack of insight into future operational scenarios’. Companies need to understand whether a Covid-related change – such as shifting customer behaviors – is evidence of a permanent trend emerging rather than just a temporary effect of the pandemic.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "1a1d73c6-866c-453e-8992-51f8a809a7c5", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.075, "w": 0.685, "x": 0.223, "y": 0.117 }, "kind": "paragraph", "text": "In this light, she considers the Kingdom’s Health Transformation Agenda: “Patients become more empowered customers, and subsequently patient engagement and satisfaction will be prioritized. How health systems will be able to deal with privacy, data governance and cybersecurity is vital to the next level of health technology implementation.”", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "33dfaece-aaf2-4f5a-93bf-e4c635e875c1", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.035, "w": 0.685, "x": 0.223, "y": 0.79 }, "kind": "paragraph", "text": "Companies like TASNEE felt the pandemic’s risk to their people and operations much more acutely than organizations that were able to send all their people home to work remotely.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "4d9b5ae5-3f23-41dc-a7a0-bd8142447703", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.075, "w": 0.685, "x": 0.223, "y": 0.195 }, "kind": "paragraph", "text": "Saudi Arabia’s prior investments into cloud computing seem to have paid dividends during the pandemic. As seen in the survey prior to the onset of the Covid-19 pandemic, CEOs in the Kingdom were keen on investing in cloud this year, as they have been for several years prior. This means technology budgets – specifically those related to remote working technologies – at many Saudi Arabian companies did not have to be increased as in countries where cloud computing hasn’t been given such a priority.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "776045e5-5491-4e42-8a33-f64e28b1c29e", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.085, "w": 0.685, "x": 0.223, "y": 0.61 }, "kind": "paragraph", "text": "In January, global CEOs ranked talent risk behind 11 other risks to growth. However, since the start of the pandemic, talent risk has risen to be named as the most significant threat to their businesses ahead of supply chain, the threat of a return to territorialism and environmental risk. This risk could be particularly acute in Saudi Arabia, where the expatriate workforce is large. If the pandemic is prolonged, key workers may be unwilling to relocate to a new country and skilled contractors will have continued trouble traveling to worksites.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "7f532b0c-aaf5-4d8f-932a-0731a0dadbb2", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.075, "w": 0.685, "x": 0.223, "y": 0.705 }, "kind": "paragraph", "text": "For TASNEE, a chemicals company that operates one of the Kingdom’s largest industrial complexes, maintaining its operations while ensuring the safety of its employees proved a tricky task. “Our biggest problem for the first 2-3 months was managing shifts in our chemical plant,” TASNEE CEO Mutlaq Al-Morished said. “If one operator tested positive for Covid-19 then we would have to take the entire shift out for two weeks.”", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "8e9542d7-30fe-4b31-bf03-78b1ba09de4b", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.055, "w": 0.685, "x": 0.223, "y": 0.545 }, "kind": "paragraph", "text": "As they plan their path to long-term growth, business leaders recognize there have been new challenges to contend with during the pandemic. A potential second wave of Covid-19 at home or in their key markets would likely deepen these concerns, with further adverse consequences in terms of retaining key employees, hiring talent and keeping their workforces productive.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "b444359e-1a4c-4dfd-994b-898b7045c8f1", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.095, "w": 0.685, "x": 0.223, "y": 0.28 }, "kind": "paragraph", "text": "Mazhar Hussain, Senior Director Digital at KPMG in Saudi Arabia indicates that for the past few years prior to Covid-19 the Kingdom has seen the early sparks of digital disruption. “The foundational elements of cloud strategy and data management were bubbling away. But with Covid-19 the spark turned into a full digital ignition. That has been evident by the transformational shift in mindsets and the move to accelerate capabilities in automation, AI, cloud, digital product development and digital leadership capabilities. The Kingdom is now firmly on the trajectory to rapid digitalization.”", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "cfae3de4-56fb-46ab-aab8-f66b1dcc6154", "frameworkName": null, "frameworkSlug": null }, { "bbox": null, "kind": "quote", "text": "Our biggest problem for the first 2-3 months was managing shifts in our chemical plant, If one operator tested positive for Covid-19 then we would have to take the entire shift out for two weeks. - Mutlaq Al-Morished, TASNEE CEO", "attrs": null, "subkind": null, "toolName": "Authority citation", "toolSlug": "authority-citation", "confidence": null, "componentId": "019dd952-28ae-7243-84c1-b0af98373ce7", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.025, "w": 0.115, "x": 0.223, "y": 0.505 }, "kind": "title", "text": "Shifting risks", "attrs": null, "subkind": "headline", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "677eaa48-9579-46ca-a154-a25bc9562d2e", "frameworkName": null, "frameworkSlug": null } ], "metrics": [], "tools": [ { "name": "Executive summary", "slug": "executive-summary", "agent": null, "layer": "slide", "matchId": "ed8d22bc-ecaa-47e8-8909-aaaed234fff9", "evidence": "The slide summarizes the shifting risks faced by organizations during the pandemic.", "confidence": 0.8 } ], "frameworks": [], "arcBeats": [ { "to": 16, "from": 10, "beatId": "91dbbf83-1924-4cb6-a826-65993f4866f5", "arcName": "Monroe's Motivated Sequence", "arcSlug": "monroes-sequence", "beatName": "Satisfaction", "beatSlug": "monroes-sequence-satisfaction", "evidence": "The sections on prosperity and shifting risks provide insights into CEO responses.", "position": 2, "confidence": 0.8, "parentBeatName": "Turn", "parentBeatSlug": "turn" } ], "loops": [ { "to": 17, "from": 14, "name": "Cost Of Inaction", "slug": "27-cost-of-inaction", "bestFor": "Urgent budget requests, compliance, risk mitigation", "matchId": "0f1d2ca3-959b-4e4d-b0d2-9c3ba92ab6de", "evidence": "The sections on shifting risks and changing threats to growth imply the consequences of inaction.", "position": 1, "objective": "The cost of inaction on shifting risks", "structure": "The Status Quo -> The Hidden Costs Accumulating -> The Future State of Inaction -> The Tipping Point", "confidence": 0.6, "description": "Quantify what happens if the audience does nothing" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }