{
  "docId": "019dd923-5de0-76bd-a16b-306aebe8d48f",
  "docSlug": "13e057de4486a203",
  "documentTitle": "Global Business Services Performance improvement",
  "authorId": "Deloitte",
  "authorName": "KPMG",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.778,
  "pageNumber": 10,
  "pageCount": 11,
  "prevPage": 9,
  "nextPage": 11,
  "slideType": "client_example",
  "function": "present_solution",
  "density": "overcrowded",
  "nDataPoints": 0,
  "notes": null,
  "elementsJson": [
    "headline_text",
    "paragraph",
    "bullet_list",
    "quote_block",
    "photo"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5de0-76bd-a16b-306aebe8d48f/10",
  "deckHref": "/decks/019dd923-5de0-76bd-a16b-306aebe8d48f",
  "deckJsonHref": "/decks/019dd923-5de0-76bd-a16b-306aebe8d48f.json",
  "deckAnchorHref": "/decks/019dd923-5de0-76bd-a16b-306aebe8d48f#slide-10",
  "components": [
    {
      "bbox": null,
      "kind": "callout",
      "text": "Putting together a values dashboard can help stakeholders understand where some of the most significant benefits are to be gained.",
      "attrs": null,
      "subkind": null,
      "toolName": "Visual emphasis",
      "toolSlug": "visual-emphasis",
      "confidence": null,
      "componentId": "019dd952-0491-71ac-9dbb-cdba1086e737",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.7,
        "w": 0.35,
        "x": 0.65,
        "y": 0.2
      },
      "kind": "image",
      "text": null,
      "attrs": null,
      "subkind": "photo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "04c6eeab-9d41-4e1b-af82-f38cfb07d15b",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.2,
        "w": 0.3,
        "x": 0.05,
        "y": 0.5
      },
      "kind": "list",
      "text": "Provides an enhanced quality design by starting with the model answer; Helps get more from technology by knowing how best to use it and where to apply automation; Helps mitigate risk by not starting with a blank canvas; Helps foster consistent improvement and excellence after go-live",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "f3612e32-461c-4057-8802-a3f0c4bd8ce1",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.15,
        "w": 0.3,
        "x": 0.05,
        "y": 0.35
      },
      "kind": "paragraph",
      "text": "KPMG Powered Enterprise Global Business Services (GBS), enabled by ServiceNow, is designed to help organisations overcome the challenges associated with creating more effective business services, and better guide the change program to get there.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "4815b75e-64a6-4d4c-842c-d8a4b92dc8ac",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.2,
        "w": 0.3,
        "x": 0.35,
        "y": 0.35
      },
      "kind": "paragraph",
      "text": "As well as helping you to deploy a leading operating model for enterprise service management (ESM) and GBS on ServiceNow, KPMG can help you to build the right strategy for GBS focused on the user experience, operating expense reduction, data-driven insights and building a GBS centre of excellence. The objective should be to continue to build value into your GBS functions.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "ce1fd391-80ec-4ba8-b57d-0d6d13afe409",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.1,
        "w": 0.6,
        "x": 0.35,
        "y": 0.05
      },
      "kind": "quote",
      "text": "Putting together a values dashboard can help stakeholders understand where some of the most significant benefits are to be gained.",
      "attrs": null,
      "subkind": "pull-quote",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "26e9e4f0-8b43-4571-833f-26132936b55a",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.1,
        "w": 0.25,
        "x": 0.05,
        "y": 0.05
      },
      "kind": "title",
      "text": "Why KPMG",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "2624ccbd-393d-40a2-9a40-dbfed64e4bc2",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.1,
        "w": 0.3,
        "x": 0.35,
        "y": 0.2
      },
      "kind": "title",
      "text": "KPMG GBS Consulting Services",
      "attrs": null,
      "subkind": "subtitle",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "480f5b3b-7ef2-4c37-b5b4-27523a6e7cdb",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.1,
        "w": 0.3,
        "x": 0.05,
        "y": 0.2
      },
      "kind": "title",
      "text": "KPMG Powered Enterprise GBS",
      "attrs": null,
      "subkind": "subtitle",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "77b78e7c-79ff-4771-901e-244f714f7055",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [
    {
      "name": "Social Proof",
      "slug": "social-proof",
      "agent": "Storyteller",
      "layer": "block",
      "matchId": "019deac2-216a-7349-9fa3-b69cd4dab0cc",
      "evidence": "Implies many clients use Powered Enterprise GBS approach.",
      "confidence": 65
    },
    {
      "name": "Authority Bias",
      "slug": "authority-bias",
      "agent": "Storyteller",
      "layer": "slide",
      "matchId": "019deac2-2141-7650-9257-29e9ad06e339",
      "evidence": "KPMG authority cited as the safe pair of hands.",
      "confidence": 75
    },
    {
      "name": "Call to action",
      "slug": "call-to-action",
      "agent": null,
      "layer": "slide",
      "matchId": "2f675fdd-800f-4b69-a77b-1600a8344d7f",
      "evidence": "Putting together a values dashboard can help stakeholders understand where some of the most significant benefits are to be gained.",
      "confidence": 0.5
    },
    {
      "name": "Credibility Transfer",
      "slug": "credibility-transfer",
      "agent": "Storyteller",
      "layer": "slide",
      "matchId": "019deac2-211a-72c6-8d8a-d7e031c2ea21",
      "evidence": "Powered Enterprise GBS branded credentials transfer trust.",
      "confidence": 80
    },
    {
      "name": "So What? Test",
      "slug": "so-what-test",
      "agent": "Architect",
      "layer": "slide",
      "matchId": "019deac2-2192-70df-ba29-aae0be0ab959",
      "evidence": "Values dashboard callout links capability to client value.",
      "confidence": 65
    }
  ],
  "frameworks": [],
  "arcBeats": [
    {
      "to": 10,
      "from": 9,
      "beatId": "019deac2-189c-7608-9642-631e0d6d0399",
      "arcName": "The Consultant's Gambit",
      "arcSlug": "consultants-gambit",
      "beatName": "Evidence & Proof",
      "beatSlug": null,
      "evidence": "At-a-glance checklist + Why KPMG capability proof.",
      "position": 4,
      "confidence": 85,
      "parentBeatName": null,
      "parentBeatSlug": null
    },
    {
      "to": 10,
      "from": 9,
      "beatId": "019deac2-1987-729b-8d93-3b1380b2e4e3",
      "arcName": "Monroe's Motivated Sequence",
      "arcSlug": "monroes-sequence",
      "beatName": "Visualization",
      "beatSlug": null,
      "evidence": "Checklist visualises end-state; KPMG proof points.",
      "position": 4,
      "confidence": 55,
      "parentBeatName": null,
      "parentBeatSlug": null
    }
  ],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}