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      "text": "Talking the customer's language is key to meet their expectations and providing new experiences. An enterprise's competence in Natural Language Understanding and Processing (NLU / NLP) is reshaping its options and ways of interaction and interfacing with customers. Biometrics is language-independent, so challenges seen are very low. It can be recognized that in the market comparison, countries with specific language requirements, e.g. Israel, are facing higher barriers to build Chat-/Voicebot solutions. As also indicated by other survey questions (see page 9) the perception of the customer acceptance level is pretty low at the moment. The predictions show that this is going to change in the upcoming years and it is worth to invest in these solutions.",
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      "text": "I believe that at the end of the century the use of words and general educated opinion will have altered so much that one will be able to speak of machines thinking without expecting to be contradicted.",
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      "text": "I believe that at the end of the century the use of words and general educated opinion will have altered so much that one will be able to speak of machines thinking without expecting to be contradicted. - ALAN TURING, MATHEMATICIAN, COMPUTER SCIENTIST",
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