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  "documentTitle": "Wealth and asset management 4.0",
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      "text": "Fewer than four out of 10 investors are happy with the fees their wealth providers charge and the way they charge them.",
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      "text": "Investor satisfaction: 37%",
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      "text": "Providers need to pay attention, even if low fees aren't always the top criteria for most investors when choosing a provider, especially since some of their richest clients are the most disturbed about fees and fee structures. Moreover, nearly one-fifth of investors feel they pay too much for transaction services, while 16% worry about hidden costs, and 14% find it hard to understand the fees they pay for investment services. One in 10 investors, and even more of the richest clients, would transfer more self-directed investments to discretionary accounts if fees were lower.",
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      "text": "Fewer than four out of 10 investors are happy with the fees their wealth providers charge and the way they charge them. Worse yet, only about a third understand how their wealth advisors are compensated.",
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      "text": "Wealth management advisors must maintain an easy and simplified fee structure. Saudi Arabia, Mass market, Gen-Xer",
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      "text": "To keep the process clean, hidden fees and inflated spreads must be avoided. India, HNW, Gen Xer",
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      "text": "I think we are paying too much for transaction services. There should be fixed fees for services. US, Mass affluent, millennial",
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      "text": "I think we are paying too much for transaction services. There should be fixed fees for services. - US, Mass affluent, millennial",
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