{
  "docId": "019dd923-5de0-76bd-a16a-f0ffe1a3ebac",
  "docSlug": "6267dfa29824b77c",
  "documentTitle": "2019 Global Shared Services Survey Report 11th biannual edition",
  "authorId": "Deloitte",
  "authorName": "Deloitte",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.778,
  "pageNumber": 12,
  "pageCount": 24,
  "prevPage": 11,
  "nextPage": 13,
  "slideType": "data_table",
  "function": "analyze_data",
  "density": "overcrowded",
  "nDataPoints": 24,
  "notes": "The slide compares survey results across different years to show trends in SSC performance.",
  "elementsJson": [
    "headline_text",
    "bar_chart_horizontal",
    "bullet_list"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5de0-76bd-a16a-f0ffe1a3ebac/12",
  "deckHref": "/decks/019dd923-5de0-76bd-a16a-f0ffe1a3ebac",
  "deckJsonHref": "/decks/019dd923-5de0-76bd-a16a-f0ffe1a3ebac.json",
  "deckAnchorHref": "/decks/019dd923-5de0-76bd-a16a-f0ffe1a3ebac#slide-12",
  "components": [
    {
      "bbox": null,
      "kind": "callout",
      "text": "80% of the respondents recovered their investment within first 3 years of their significant SSC implementation; 50% were able to achieve break-even within first 2 years",
      "attrs": null,
      "subkind": null,
      "toolName": "Visual emphasis",
      "toolSlug": "visual-emphasis",
      "confidence": null,
      "componentId": "019dd952-0493-74cf-be9b-6c9c2aff199d",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.45,
        "w": 0.45,
        "x": 0.51,
        "y": 0.25
      },
      "kind": "chart",
      "text": "Payback period chart",
      "attrs": null,
      "subkind": "bar-grouped",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "da14aaa5-905d-4651-ac4c-6eeb2d974c5d",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.45,
        "w": 0.45,
        "x": 0.03,
        "y": 0.25
      },
      "kind": "chart",
      "text": "Headcount reduction chart",
      "attrs": null,
      "subkind": "bar-grouped",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "ea28f66d-f3b6-4dc5-85cd-99fd8627f798",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.03,
        "w": 0.95,
        "x": 0.03,
        "y": 0.95
      },
      "kind": "disclaimer",
      "text": "Copyright © 2019 Deloitte Development LLC. All rights reserved. 2019 Global Shared Services Survey Report (Executive Summary) – 11th biannual edition 12",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "f60d0f84-39f5-4a7a-ba3d-b6b06be4f167",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.15,
        "w": 0.45,
        "x": 0.03,
        "y": 0.73
      },
      "kind": "list",
      "text": "More than 45% of respondents were able to achieve a headcount reduction of more than 10% within 12 months of SSC implementation. Similar results were observed over the past three iterations of the Global Shared Services Survey.",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "78a3c269-4605-4283-b01c-12038fac990d",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.15,
        "w": 0.45,
        "x": 0.51,
        "y": 0.73
      },
      "kind": "list",
      "text": "80% of the respondents recovered their investment within first 3 years of their significant SSC implementation; 50% were able to achieve break-even within first 2 years",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "b7f5b6e1-6e2f-422e-9745-172a09c076a9",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": null,
      "kind": "metric",
      "text": "payback period: 80%",
      "attrs": null,
      "subkind": "primary",
      "toolName": "Quantification",
      "toolSlug": "quantification",
      "confidence": null,
      "componentId": "019dd952-0493-74cf-be9b-71b5a563627a",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.06,
        "w": 0.7,
        "x": 0.03,
        "y": 0.06
      },
      "kind": "title",
      "text": "What is the headcount reduction and payback period experienced as a result of shared services?",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "9c08671f-8fc8-4413-ab47-4393c6ec7dc6",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [
    {
      "name": "Data Story Arc",
      "slug": "data-story-arc",
      "agent": "Storyteller",
      "layer": "slide",
      "matchId": "b696d6ec-eb4e-44ad-b4a4-fa1f16ad4f6f",
      "evidence": "What is the headcount reduction and payback period experienced as a result of shared services?",
      "confidence": 0.7
    },
    {
      "name": "Waterfall chart",
      "slug": "waterfall-chart",
      "agent": null,
      "layer": "slide",
      "matchId": "20a9b962-a56c-43c6-b004-df19ddce6e9e",
      "evidence": "chart/bar-grouped: Headcount reduction chart, chart/bar-grouped: Payback period chart",
      "confidence": 0.5
    }
  ],
  "frameworks": [],
  "arcBeats": [
    {
      "to": 13,
      "from": 10,
      "beatId": "030707c7-04b7-41eb-9cfe-193b00a9bb35",
      "arcName": "The Consultant's Gambit",
      "arcSlug": "consultants-gambit",
      "beatName": "Evidence & Proof",
      "beatSlug": "consultants-gambit-evidence-proof",
      "evidence": "The report provides data and insights on shared services, including governance, operations, and talent management.",
      "position": 2,
      "confidence": 0.8,
      "parentBeatName": "Evidence",
      "parentBeatSlug": "evidence"
    }
  ],
  "loops": [
    {
      "to": 13,
      "from": 12,
      "name": "Cost Of Inaction",
      "slug": "27-cost-of-inaction",
      "bestFor": "Urgent budget requests, compliance, risk mitigation",
      "matchId": "2a97700b-e0a6-4abf-a4a2-9fe018bb9c07",
      "evidence": "The report highlights the benefits of shared services, including headcount reduction and payback period.",
      "position": 1,
      "objective": "What are the benefits of shared services?",
      "structure": "The Status Quo -> The Hidden Costs Accumulating -> The Future State of Inaction -> The Tipping Point",
      "confidence": 0.6,
      "description": "Quantify what happens if the audience does nothing"
    }
  ],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}