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      "text": "The three key dimensions: Work, Workforce and Workplace.",
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      "text": "Work: What work will be done and how? Workforce: Who will be doing the work? Workplace: What is the future of the workplace?",
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      "kind": "paragraph",
      "text": "Naturally, we cannot ignore the effects of the COVID-19 pandemic on these trends. It has clearly accelerated digitization of organizations and has had a significant impact on contingent workers, especially where employment laws don't provide sufficient support. The global lockdowns in response to the pandemic appear to have delivered the future of work to many of our doorsteps. While the longer-term effects are still uncertain, our research and interviews with experts point to profound change ahead.",
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      "text": "The three key dimensions: Work, Workforce and Workplace. This paper considers three dimensions: Work, Workforce and Workplace. Work looks at the changes in the nature of work itself – a worker's day-to-day tasks. What work will be done in the future and how will it be done. Automation and advanced technologies are changing day-to-day tasks and, therefore, the required skillsets. The workforce dimension considers who will be doing that future work, both in terms of the nature of workers and their requirements.",
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      "text": "The changing nature of work will change the composition and expectations of the workforce. Technology and connectivity will be a double-edged sword: on the one hand, they have the potential to break down barriers across geographies, languages and backgrounds, while on the other they can also sharpen and widen the social divide between the digital haves and have-nots. The COVID-19 pandemic has thrown a spotlight on the workplace and its future. With factory workers faced with the risk of contagion, office staff working from home and storefront businesses struggling with ever-evolving pandemic regulations, organizations are rethinking the purpose of the physical workplace. The following chapters will zoom in on each of the dimensions. Chapter 7 then provides an overview of the role of technology and connectivity, before chapter 8 draws conclusions for each stakeholder group.",
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      "text": "The Future of Work is here | 2021",
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