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  "documentTitle": "Global Shared Services 2017 Survey Report",
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  "notes": "Includes a donut chart for adoption of alternative models and a bar chart for specific model types considered.",
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      "text": "Staffing is an increasing challenge as the war for talent heats up. The median SSC turnover is 10%, with 57% of centers sustaining turnover of 10% or greater. Centers experiencing turnover of 20% or more has more than tripled since 2015.",
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