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  "documentTitle": "The State of Fashion Luxury",
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      "text": "1. Price increases are hitting ceilings across all customer segments\n2. Customer brand loyalty is at risk in the absence of innovation and attention to quality\n3. Customers increasingly value experiences over luxury goods\n4. In-store shopping does not deliver a consistent luxury experience\n5. Customers express concerns around ethical craftsmanship in luxury",
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