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  "documentTitle": "Beyond 2021: How to Get Ahead and Stay Ahead",
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      "text": "Organizations can (and should) build agility and resilience across their supply chains so they can adapt quickly to change.",
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      "text": "How and where we get things changed a lot in 2020. People started spending more time and money shopping online and in their neighborhood so they could avoid travel, and prioritize their communities over the convenience of ordering from an ecommerce giant. Organizations must rethink all their physical assets and focus on points of delight in the last few feet before purchase.",
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