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  "documentTitle": "Digital adoption in healthcare: Reaction or revolution?",
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      "text": "The overall concept of service design adheres to the principles of 'not for us, without us.'",
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      "text": "With that, I will turn it over and go into the Q&A. If you have additional questions, feel free to put them in the chat. The survey covered 12,000 respondents across 14 countries. Of those 12,000, 1,800 were from the United States.",
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      "text": "There's that question of how do we tap into that trust and access of the clinician in new and different ways and do so in a way that isn't adding additional burdens on what they're doing as part of their day-to-day.",
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      "text": "Brian Kalis: No, I think it's a good summary. I'll go to another question we're seeing out there related to access, and I'll maybe frame the question in two ways.",
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      "text": "Joshua Kraus: One thing we're seeing from an equity standpoint, which ties in with new types of care models, is the rise of new narrow care models built around a condition state or a unique patient population.",
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