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  "documentTitle": "COVID-19 BCG Perspectives Series Global Restart: Key Dynamics",
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      "text": "Looking forward, leaders will need to create organizations that can learn and adapt on all timescales, by doing the following: Digitizing for dynamic advantage. Many businesses have launched or accelerated digital transformation initiatives, but merely digitizing existing",
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      "text": "Finally, as collaboration and sales channels migrated online, many businesses built or enhanced external partnerships—which are likely to persist beyond the crisis. This has increased the potential value of harnessing digital ecosystems: the seven largest ecosystem players alone accounted for more than one-third of the market capitalization gains in the S&P Global 1200 in 2020.",
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      "text": "By forcing more companies to digitize rapidly, the crisis also strengthened the imperative to combine humans and machines optimally. It laid bare the potential power of AI—algorithmic decision engines helped coordinate activity on online marketplaces at unprecedented scale, leading to a massive increase in e-commerce in many countries—but it also showed the need for capabilities that AI doesn’t have, such as interpreting prescient anomalies, understanding the dynamics of sui generis events, and reimagining business models. Creating synergies between people and AI systems will become an even more important leadership challenge as digitization continues across industries.",
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