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  "documentTitle": "Redrawing the lines: FinTech’s growing influence on Financial Services",
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      "text": "To remain at the centre of the financial services industry in the future, your innovation journey should be part of an overall strategic agenda and align with all your company's objectives.",
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      "text": "Evaluate emerging technologies; Take a partnership perspective; Integrate to innovate; Create an IT culture that will support innovation; Concentrate on the customer's voice and shift thinking to outside in; Foster a company culture that supports talent and innovation",
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      "text": "The financial services industry will be unrecognisable in five years. The innovators of today will not necessarily be the innovators of tomorrow. As younger generations enter the market, they will expect the same level of service and innovation that they get from the American GAFA (Google, Apple, Facebook and Amazon) or Asian BATX (Baidu, Alibaba, Tencent or Xiaomi) companies. The question that companies then need to ask themselves is: What can I do to ensure that I am not caught at the back of the pack?",
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      "text": "By focusing on these factors, companies will be able to fully leverage the current and future ecosystems that are being created by innovators. The future financial services industry will be customer-centric, technologically up-to-date, and supportive of internal and external innovation efforts.",
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      "text": "To remain at the centre of the financial services industry in the future, your innovation journey should be part of an overall strategic agenda and align with all your company's objectives. While navigating through regulatory compliance, legacy IT issues, cyber security or talent retention risks, innovation needs to be embedded in all aspects rather than being treated as a separate initiative. A focus on the following six factors will help you solidify your approach to innovation:",
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