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  "documentTitle": "Talent trends 2020 Upskilling: Building confidence in an uncertain world Findings from PwC’s 23rd Annual Global CEO Survey",
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      "text": "But the fact remains, upskilling should still be seen as a strategic priority alongside technology investments because the two go hand in hand: the innovation and productivity expected from the latter will only happen if the right skilled and motivated workforce is in place to exploit the technology.",
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      "text": "cost per employee: $24,000",
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      "text": "Having sufficient financial resources to deliver effective upskilling programmes is a concern, not least at a time of economic crisis. Even before COVID-19, CEOs in government and public services cited this as their biggest challenge — not surprising, in an era of public-sector belt-tightening. But it was also true of industrial manufacturing leaders, which might explain why manufacturing CEOs had made less progress in their upskilling journey than CEOs in other sectors, and in turn were seeing less-effective outcomes. Manufacturing jobs were already most likely to be at risk from automation, but what’s also true is that having people with the right skills working alongside new technology will become all the more critical for organisations to remain competitive.",
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      "text": "There are varying estimates of what it costs to upskill staff. The World Economic Forum has estimated that in the US, the cost of upskilling is about US$24,000 per employee. There is no simple calculation. But the fact remains, upskilling should still be seen as a strategic priority alongside technology investments because the two go hand in hand: the innovation and productivity expected from the latter will only happen if the right skilled and motivated workforce is in place to exploit the technology. Yet much of what organisations have been spending to train their employees has not been working, according to research: the need to make any investment effective is now even more pressing.",
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      "text": "8 PwC, \"Pulse on robotics,\" CEO Pulse; 9 Briony Harris, \"Who should pay for the workers to be reskilled,\" World Economic Forum; 10 Carol Stubbings, John Francis, \"Thawing the frozen middle,\" strategy+business",
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      "text": "4. Paying for it",
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