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  "documentTitle": "Talent trends 2020 Upskilling: Building confidence in an uncertain world Findings from PwC’s 23rd Annual Global CEO Survey",
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      "text": "Companies need to invest in their people. That’s how many companies will survive this crisis and become stronger.",
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      "text": "Defining exactly which skills an organisation will need in the future was already proving to be a significant challenge for CEOs in those sectors predicted to be most disrupted by digital technology, including financial services and healthcare, where 16% named it as their biggest challenge (compared with 12% of all respondents). Given the changes forced on businesses by COVID-19, CEOs are seeing in real time both the challenges and possibilities of moving to more digital and virtual models.",
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      "text": "Carol Stubbings\nJoint Global Leader of PwC's People and Organisation practice",
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      "text": "Organisations need to build transferable, 'no regrets' skills that prepare people no matter the change. They used to be called soft skills, though in today's world they can have a harder edge when they're combined with digital skills, like the ability to create bots from off-the-shelf software that can perform repetitive, time-consuming tasks.",
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      "text": "As Carol Stubbings, Joint Global Leader of PwC's People and Organisation practice, puts it, it's about creating a culture of adaptability: people need to learn how to think, act and thrive in a digital world that is much less predictable than we once thought. \"Companies need to invest in their people. That's how many companies will survive this crisis and become stronger. It's about people, not about jobs — because jobs will change or have already changed as organisations adapt to the situation we're in and focus, in an agile way, on business outcomes,\" says Stubbings.",
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      "kind": "source-note",
      "text": "5 Bhushan Sethi and Carol Stubbings, \"Good work,\" strategy+business, Feb. 18, https://www.strategy-business.com/feature/Good-Work",
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      "text": "2. What skills to teach",
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