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  "documentTitle": "Talent trends 2020 Upskilling: Building confidence in an uncertain world Findings from PwC’s 23rd Annual Global CEO Survey",
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      "text": "When we analyse these results according to the maturity of upskilling programmes, it becomes clear that the benefits improve over time. Organisations that had made the most progress on upskilling reported stronger returns across the board than those at the beginning of the journey. CEOs also reported a range of benefits beyond developing skills: 30% said it had been very effective in improving productivity, 30% said it had accelerated digital transformation, and 28% said it helped improve talent acquisition and retention. Once again, companies that are more advanced report higher gains; those that continue with upskilling will likely see more. As organisations emerge from the COVID-19 crisis and its economic impacts, the benefits seen from well-constructed and well-implemented upskilling programmes will be an important tool in building confidence, agility and competitive advantage.",
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