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  "documentTitle": "Blurred lines: How FinTech is shaping Financial Services",
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  "notes": "The slide uses a smartphone metaphor to represent the four sectors: Asset & wealth management, Banking, Fund transfer & payments, and Insurance.",
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      "text": "To help industry players navigate the changes in the banking, fund transfer and payments, insurance, and asset and wealth management sectors, we have identified the main emerging trends that will be most significant in the next five years in each area of the FS industry.",
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      "text": "The methodology is based on DeNovo’s insights of emerging FinTech trends for each financial segment (see Summaries of trends in the Appendix). Industry leaders assessed which trends in their segment will be important for their business over the next five years and indicated their likelihood to respond to each of them. The trends in the upper right quadrant of the chart reflect those that Financial institutions are prioritising for each FS sector. For each segment, a bubble chart benchmarks the trends according to three indicators. The vertical axis of the graph displays the level of importance. On the horizontal axis, the likelihood to respond to these trends (e.g. allocate resources, invest) is given, and the size of the bubbles is proportional to the number of related FinTech companies associated with the trend (see Figures 6, 7, 8 and 9).",
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      "text": "To help industry players navigate the changes in the banking, fund transfer and payments, insurance, and asset and wealth management sectors, we have identified the main emerging trends that will be most significant in the next five years in each area of the FS industry. Overall, the key trends will enhance customer experience, self-directed services, sophisticated data analytics and cybersecurity. However, the focus will differ from one FS segment to another.",
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